Senior HR Generalist (Bilingual)

Primary Services; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Primary Services is seeking a Senior HR Generalist to serve as the primary HR partner for about 250–300 employees across Brooklyn, NY, and New Jersey facilities. The role focuses on employee relations, investigations, coaching managers, onboarding, and HR compliance in a fast-paced operation.

This direct-hire position offers a hybrid schedule and independence to strengthen HR operations across the Northeast while maintaining an approachable HR presence for frontline teams.

Qualifications

• 3–5+ years of HR Generalist or HRBP experience.
• Bachelor's degree in HR, Business Admin, or related field.
• Experience with employee investigations and conflict resolution.
• Experience supporting hourly manufacturing/operations workforce.

Responsibilities

• Serve as primary HR contact for frontline employees and leaders across Brooklyn and NJ facilities.
• Address employee concerns, workplace conflicts, attendance and performance-related matters.
• Conduct employee relations investigations and recommend resolutions.
• Coach managers on performance, progressive discipline, and conflict resolution.
• Support recruiting, onboarding, and HR compliance activities.
• Coordinate leave requests, accommodations, workers' compensation, and status changes.
• Maintain accurate HR records and HRIS data; ensure legal compliance.

Skills

Bilingual English/Spanish

Employee relations experience

Manager coaching

HR investigations

Education

Bachelor's degree in HR or related field

Tools

Workday

HRIS systems

Job description

Make a meaningful impact on employees and workplace culture with a growing national recycling and sustainability organization helping communities recover valuable materials and reduce waste. Own employee relations, build trusted relationships with frontline teams, and support a workforce that keeps essential operations running. This direct-hire opportunity offers a hybrid schedule, significant independence, and the chance to strengthen HR operations across the Northeast.
The Senior HR Generalist will serve as the primary HR partner for approximately 250–300 employees across Brooklyn, NY, and New Jersey facilities. This hands-on position focuses on employee relations, conflict resolution, workplace investigations, and coaching managers in a fast-paced operational environment. The role also supports recruiting, onboarding, HR compliance, and employee engagement while establishing a consistent, approachable HR presence across both locations.

Responsibilities

• Serve as the primary HR contact for frontline employees, supervisors, and operational leadership across multiple facilities.
• Address employee concerns, workplace conflicts, attendance issues, and performance-related matters.
• Conduct employee relations investigations, document findings, and recommend appropriate resolutions.
• Coach managers on employee performance, progressive discipline, corrective actions, and conflict resolution.
• Proactively resolve workplace concerns and support positive employee relations.
• Provide HR guidance to hourly employees, including those working in union-represented environments.
• Support recruiting activities, candidate screening, interviews, new hire orientation, and onboarding.
• Coordinate employee leave requests, accommodations, workers' compensation, and employment status changes.
• Assist employees with benefits, payroll, and HR policy questions.
• Maintain accurate employee records and HRIS information.
• Ensure compliance with federal, state, and local employment laws and workplace policies.
• Support employee engagement, training, retention, and HR process improvement initiatives.

Qualifications

• Bilingual fluency in English and Spanish required, including the ability to conduct employee relations discussions in both languages.
• 3–5+ years of HR Generalist, HR Business Partner, or related human resources experience.
• Hands-on employee relations experience required, including investigations, conflict resolution, disciplinary actions, and manager coaching.
• Experience supporting hourly employees in manufacturing, recycling, warehousing, distribution, logistics, or similar operational environments.
• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Working knowledge of federal, New York, and New Jersey employment laws and HR practices.
• Experience with employee onboarding, leave administration, HRIS systems, and HR compliance.
• Experience supporting unionized employees or interpreting collective bargaining agreements preferred.
• Workday experience preferred.
• PHR, SHRM-CP, or related HR certification preferred.
• Ability to work onsite two days weekly in Brooklyn and two days in New Jersey, with one remote day.
• Ability to travel occasionally to other regional locations.