Senior HR Generalist

Westmihcc; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

401(k) with 3% company match

Employee profit sharing

Employee assistance program

Paid time off

Paid holidays

Job summary

Canyon Equities is a West Michigan-based shared services organization supporting Custer, a local company. This HR role focuses on delivering accurate, compliant HR services across the organization and partnering with employees and leaders to run HR operations smoothly.

With a bachelor’s degree and 4+ years of HR experience (HR certification preferred), you’ll manage talent acquisition, onboarding, payroll, benefits, compliance, and HR systems, while maintaining an engaging workplace and strong

Qualifications

• Bachelor's degree in HR or related field, 4+ years of HR experience.
• Experience in talent acquisition, onboarding, payroll, benefits, compliance, and HR systems.
• Thrives in a fast-paced environment with strong attention to detail and high service quality.

Responsibilities

• Lead full-cycle recruiting, interview candidates, extend offers, and coordinate onboarding.
• Provide guidance on employee relations and HR-related questions with discretion.
• Process payroll and payroll changes accurately; manage benefits, leaves, and deductions.
• Maintain HRIS, ensure data integrity, and produce routine HR reports.
• Coordinate training, development, and employee engagement initiatives.
• Monitor compliance with federal/state/local laws and support audits.
• Continuously improve HR programs, policies, and workflows for efficiency.

Skills

Talent acquisition

Onboarding

Payroll

Benefits administration

Compliance

HR systems

Employee relations

Attention to detail

Education

Bachelor's degree

HR certification (preferred)

Tools

HRIS system

Payroll software

Timekeeping software

Job description

About Us:

Canyon Equities is a shared services organization supporting a family of companies. This role will be dedicated to Custer, a West Michigan-based company with approximately 100 employees that has been creating meaningful spaces since 1981. For more than 45 years, Custer has partnered with organizations across the Midwest to design environments where people work, learn, and heal. From design and furniture solutions to flooring and project execution, the team works collaboratively to create spaces that elevate well-being, inspire innovation, and strengthen communities.

As a family-owned, community-focused organization, Custer believes success is driven by great people, strong relationships, and a culture built on shared values. These values guide how team members show up for one another, our clients, and our communities:

• Winning Together
• Better Every Day
• Build Trust
• Own Our Outcome

Who You Are:

You're an experienced HR professional who enjoys being a trusted resource for employees and leaders while keeping HR operations running smoothly. With a bachelor's degree, 4+ years of HR experience, and preferably an HR certification, you bring expertise in talent acquisition, onboarding, payroll, benefits, compliance, and HR systems. You thrive in a fast-paced environment, can manage multiple priorities with exceptional attention to detail, and are passionate about creating a positive employee experience while delivering accurate, compliant, and efficient HR services across the organization.

What You'll Do:

You'll play an important role in fostering an engaging workplace where employees feel supported, valued, and empowered, while helping ensure HR programs and processes effectively serve both employees and the organization. Specifically, you'll:

• Cultivate an engaging candidate experience by leading the full-cycle recruiting process, applying creative talent sourcing strategies, interviewing candidates, extending offers, and coordinating onboarding to set new hires up for success from day one.
• Serve as a trusted HR resource to employees and leaders by providing guidance on employee relations matters, answering HR-related questions, and helping resolve workplace challenges with professionalism and discretion.
• Leverage your strong attention to detail and payroll expertise to process payroll activities accurately, including employee changes, timekeeping, PTO, garnishments, benefits deductions, commissions, and incentive compensation, while ensuring compliance with wage and hour laws and providing timely support for payroll-related inquiries.
• Administer employee benefits and leave programs, including enrollments, changes, FMLA, workers' compensation, and short-term disability, while making sure employees feel supported as they navigate these programs.
• Maintain and optimize the HRIS system, ensuring employee records, documentation, reporting, and data integrity are accurate, organized, and up to date.
• Coordinate employee training, professional development, onboarding programs, and other initiatives that support employee growth and organizational goals.
• Support employee engagement efforts through culture initiatives, employee events, communications, and programs that foster a positive workplace experience.
• Prepare HR reports and workforce analytics while monitoring trends related to compensation, benefits, labor costs, and other key people metrics to support business decisions.
• Continuously evaluate and improve HR programs, policies, processes, and workflows to enhance efficiency, employee experience, and organizational effectiveness.
• Ensure compliance with federal, state, and local employment laws while supporting audits, policy administration, recordkeeping, and HR best practices across the organization.

What You'll Get:

• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) with 3% company match
• Employee profit sharing
• Employee assistance program
• Paid time off
• Paid holidays

We believe great workplaces start with great people. If you're passionate about supporting employees, strengthening culture, and delivering HR excellence, we'd love to welcome you to our team.

We're proud to be an Equal Opportunity Employer