Human Resources & People Operations Manager
Position Summary
This position is responsible for leading all Human Resources functions across the organization, including strategic HR leadership, employee relations, talent management, payroll and benefits oversight, compliance, organizational development, and mergers & acquisitions. The Manager serves as a trusted advisor to executive leadership and drives initiatives that support growth, acquisitions, employee engagement, succession planning, and operational excellence.
Payroll & Benefits Oversight
- Provide strategic oversight of multi-state payroll and benefits administration.
- Review payroll audits and ensure compliance.
- Reconcile monthly benefit invoices and ensure accurate payroll deductions.
- Manage employee enrollments, changes, qualifying life events, and terminations.
- Serve as primary point of contact for employee benefit inquiries.
- Partner with benefit brokers and vendors to resolve coverage and claim issues.
- Lead annual benefits renewals and broker/vendor relationships.
- Oversee ACA compliance and cost-containment strategies.
Employee Relations
- Lead complex employee relations matters and investigations.
- Coach leaders on performance management, disciplinary actions, and terminations.
- Develop and oversee Performance Improvement Plans (PIPs).
- Drive employee engagement initiatives, 360 reviews, and culture programs.
- Partner with legal counsel on EEOC claims, unemployment hearings, and employment matters.
Compliance & Risk Management
- Ensure compliance with federal, state, and local employment laws.
- Oversee ADA, FMLA, COBRA, OSHA, workers' compensation, I-9, and wage & hour compliance.
- Develop HR policies and conduct internal HR audits.
Mergers & Acquisitions
- Assist in HR due diligence for acquisitions.
- Manage employee onboarding, benefits integration, HRIS integration, and organizational redesign.
- Work with leadership to develop communication and retention strategies during acquisitions.
Required Qualifications
- Bachelor's degree required; Master's degree preferred.
- 8-10+ years of progressive Human Resources experience.
- Minimum 3-5 years in an HR leadership role.
- Experience supporting organizations with 300+ employees.
- Multi-state HR experience.
- Experience with mergers and acquisitions.
- Extensive employee relations, investigations, disciplinary actions, and terminations experience.
- Experience overseeing payroll and benefits.
- Exceptional attention to detail
- Strong written and verbal communication skills
Preferred Certifications
- SHRM-SCP
- SPHR
- CPP (preferred but not required)
Technical Expertise
- HRIS implementation and administration
- ADP Workforce Now or similar HRIS/payroll platform