Senior HR Assistant

CP11 University of New Hampshire; Durham (NH); On-site; USD 27,000 - 44,000; Full time

Job summary

The Senior Human Resources Assistant at University of New Hampshire assists with system-wide hiring and HR services, ensuring a positive candidate and employee experience. The role supports HR Business Partners, coordinates onboarding activities, and keeps communications and processes moving forward for campus partners.

Responsibilities include managing interviews, new hire documentation, offer letters, HR communications, calendars, and data management while upholding confidentiality and service

Qualifications

• Associate degree and 3 years of professional experience in HR or related field, or combination of higher education and professional experience equivalent to 5 years.
• Ability to maintain calm demeanor in fast-paced environment and provide excellent customer service.
• Proficient with MS Office and emerging AI tools; able to leverage technology to improve efficiency.

Responsibilities

• Coordinates recruiting and onboarding activities including interview scheduling, new hire documentation, offer letters, HR communications, databases, and training records.
• Manages complex calendars, meetings, scheduling, records, correspondence, and competing priorities with attention to detail.
• Provides responsive service through walk-ins, phone, email, chat, and ticketing systems and liaises among HR team, leadership, candidates, and campus stakeholders.
• Prepares and maintains HR materials, presentations, spreadsheets, databases, and reports with accurate, accessible information.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

Associate degree

Tools

MS Office

AI tools

Job description

The Senior Human Resources Assistant plays an important role in supporting system-wide hiring and HR services, helping create a positive experience for candidates, new employees, and campus partners. This role coordinates key hiring and onboarding activities, supports HR Business Partners, and keeps communications, processes, and projects moving forward.

Duties/Responsibilities

• Administrative & Organizational Management – 55% Coordinates and supports recruiting and onboarding activities, including interview scheduling, new hire documentation, offer letters, HR communications, databases, training records, and related processes. Manages complex calendars, meetings, scheduling, records, correspondence, and competing priorities with strong attention to detail and follow-through.
• Communication & Relationship Management – 20% Provides responsive, professional service through walk-in interactions, phone, email, chat, and ticketing systems. Communicates effectively with internal and external customers and serves as a liaison among HR team members, senior leadership, candidates, employees, and campus stakeholders.
• Project, Event & Program Coordination – 15% Coordinates meetings, events, projects, and programs, including logistics, materials, communications, timelines, and stakeholder involvement; understands objectives and provides informed administrative support.
• Information Management & Technology – 10% Prepares and maintains presentations, spreadsheets, databases, reports, forms, and other HR materials while ensuring information is accurate, organized, accessible, and appropriately communicated.

Requirements

Minimum Education & Experience: Associate degree and 3 years of professional experience in HR or a related field, or combination of higher education and professional experience equivalent to 5 years. Knowledge Skills, & Abilities: Ability & willingness to maintain a calm demeanor while operating in a fast paced and dynamic environment with a positive attitude. Ability to work independently and as part of a team. Anticipate customer needs and plan accordingly. Able to multi-task, prioritize with strong organizational skills. Ability to use discretion and handle confidential information. Effective communication skills and excellent customer service skills. Strong interpersonal skills; ability to interact with all levels of an organization. Demonstrated ability to resolve problems as they arise. Follow through on business deliverables with a sense of urgency. Actively drive process improvements related to the work that the role is accountable for and across HR team. Proficient with MS Office applications and emerging AI tools, with the ability to leverage technology to improve efficiency, accuracy, and service delivery.

Preferred Qualifications

Experience with Workday a plus.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range

$19.27 - $31.75 The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.

More information on benefits can be found here: USNH Employee Benefits | Human Resources Location: Durham

The University System of New Hampshire is the largest provider of postsecondary education in the Granite State. With approximately 30,000 enrolled students annually and more than 90,000 alumni living in state, the institutions of the University System - the University of New Hampshire - Durham, the University of New Hampshire School of Law, the University of New Hampshire at Manchester, Plymouth State University, and Keene State College - have a direct impact on hundreds of thousands of New Hampshire citizens every year.