Senior Housekeeping Manager - Guest Experience & Ops

DoubleTree by Hilton Hotel Portland; Portland (OR); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

DoubleTree by Hilton Hotel Portland seeks a Housekeeping Supervisor to lead the housekeeping and laundry teams, ensuring top cleanliness and guest satisfaction. You will manage staffing, training, scheduling, and inventory, fostering a positive work environment and strong interdepartmental relations.

The role requires overseeing daily operations, ensuring adherence to hotel standards, and presenting a friendly, professional guest experience.

Formación

• 2–3 years of housekeeping supervisory experience.
• Hotel/amenities industry experience preferred.
• Good written and spoken English.

Responsabilidades

• Oversee housekeeping and laundry operations.
• Develop and maintain a positive work environment and interdepartmental relationships.
• Prepare daily work schedules to meet occupancy demands and room turns.
• Monitor inventory and labor costs to ensure efficient operations.
• Hire, train and coach staff; enforce policies and procedures.
• Interact with guests in a friendly, professional manner and uphold hotel standards.

Conocimientos

Housekeeping management

Leadership

Staffing & scheduling

English communication

Basic math

Safety compliance (OSHA)

Guest service

Descripción del empleo

DoubleTree by Hilton Hotel Portland seeks a Housekeeping Supervisor to lead the housekeeping and laundry teams, ensuring top cleanliness and guest satisfaction. You will manage staffing, training, scheduling, and inventory, fostering a positive work environment and strong interdepartmental relations.

The role requires overseeing daily operations, ensuring adherence to hotel standards, and presenting a friendly, professional guest experience.