Senior Housekeeper (Part Time)

VueStay Vacations by Casago; Rockaway Beach (OR); On-site; USD 48,000 - 413,000; Full time

Job summary

VueStay Vacations by Casago in Oregon seeks a Sr. Housekeeper to lead and develop a team of housekeepers, coach performance, and optimize daily operations to meet quality standards.

You will assist with scheduling, conduct inspections, mentor staff, and ensure homes are clean, stocked, and guest-ready across properties while traveling between worksites as needed.

Qualifications

• Experience in hotel, hospitality, vacation or similar industry.
• 1-2 years experience in housekeeping or similar position.
• Prior supervisory or management level experience in a similar industry.
• Tech-savvy with experience using digital systems and mobile apps.
• Travel between worksites requires reliable transportation.
• Valid driver's license is required.
• Dependable and self-motivated with ability to work independently.
• Comfortable communicating clearly and professionally.

Responsibilities

• Oversee daily operations and workflow to optimize productivity and meet objectives.
• Inspect cleans completed by Housekeepers and support touch-ups as needed.
• Inspect homes prior to guest and owner arrivals to ensure cleanliness and stock.
• Supervise housekeeping staff and ensure policies and procedures are followed.
• Mentor and train new or developing Housekeepers.
• Foster open communication and collaborative team environment.
• Clean and maintain properties following company standards and products.
• Restock consumables and stage linens and decor to brand standard.
• Report damages or supply gaps through systems in a timely manner.
• Assist with scheduling, tickets distribution, and supplies ordering.
• Meet standards like NPS and unit appearance while managing costs.
• Support managers with budget adherence and cost-benefit analysis.
• Handle guest and homeowner concerns via emails, calls, and tickets.
• Collaborate with Business Development when new units join the portfolio.
• Maintain relations with regional and upper management; provide cross-coverage as needed.

Skills

Hospitality experience

Supervisory experience

Team leadership

Tech-savvy

Driver's license

Reliable transportation

Punctual and dependable

Excellent communication

Job description

Description

About the Company

We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join VueStay, you're not just taking a job - you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.

About This Job

The Sr. Housekeeper assists the department managers in leading and developing a team of housekeepers through coaching, performance management, and optimizing daily operations to meet productivity and quality standards. You'll assist with scheduling, and fostering a collaborative work environment while participating in hands-on cleaning and inspections to maintain our high standards.

Compensation

This is a piecework housekeeping position. Units range between $35-$300 per unit.

$24.50 per hour when completing duties that is not included in piecework such as training/meetings

Essential Job Functions

• Oversee daily operations and workflow management to optimize team productivity and meet departmental objectives. Identify areas for improvement, and implement process enhancements to drive efficiency and quality outcomes.
• Perform inspections of cleans completed by Housekeepers and support touch-up cleans as needed.
• Conduct regular inspections prior to guest and owner arrivals, ensuring homes are functional, clean, and stocked.
• Assist managers with supervision of an efficient and high-quality team of housekeeping personnel ensuring all are trained, effective, and adhere to company policies and procedures.
• Provide mentorship and on-the-job training to new or developing Housekeepers.
• Foster a collaborative work environment that promotes open communication, innovation, and employee engagement. Address team conflicts constructively and in a timely manner as they arise.
• Professionally clean and maintain properties using cleaning procedures and products in conformance with prescribed company standards.
• Sweeping, vacuuming, mopping, dusting, and washing all surfaces. move all reasonably portable furniture in rooms to clean under and behind and assist with laundry as needed.
• Restock consumables and stage linens, decor, and hospitality touches to brand standard.
• Report damages, maintenance needs, or supply gaps through our operational systems in a timely manner.
• Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager.
• Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency.
• Assist managers with assigned budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis.
• Support your team with escalated guest and homeowner concerns by responding to emails, calls, and tickets.
• Partner and assist your Business Development Representative when new units join the portfolio.
• Establish and maintain open, collaborative relationships with fellow regional team members and upper management team.
• Provide cross-coverage for your manager and Co-Lead(s) when necessary.
• Other duties as assigned because every day is different in hospitality!

Requirements

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• 1 - 2 years experience in housekeeping or similar position.
• Prior experience in supervisory or management level position in a similar industry.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Valid driver's license required.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people - online or in person - and being able to share information in a way that that's clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Expectations

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities - often in varying weather conditions.
• We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.

Physical Demands

• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Special Note

This job description does not identify every requirement of the position. VueStay may change position requirements, responsibilities, and work environment at any time with or without notice.