Senior Hospitality Ops Leader - Onsite, Data-Driven Growth

Kasa Living, Inc.; Denver, Northern (CO, KY); Hybrid; USD 81,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Flexible PTO

Kasa Travel Credits

Wi‑Fi stipend

Home office stipend

Job summary

Kasa Living, Inc. is seeking a Senior Operations Manager to lead a high-performing on-site team at our Denver properties. You will oversee daily operations, ensure service standards, and collaborate with partners to enhance revenue and guest satisfaction.

The role requires 2+ years in hotel management, a focus on customer experience, and strong leadership. It offers a competitive base salary, comprehensive benefits, and travel credits as part of the package.

Qualifications

• 2+ years of hotel management experience.
• Demonstrated ability to drive guest experience scores.
• Proven track record in leading multidisciplinary teams.

Responsibilities

• Lead on-site teams across Rooms, Housekeeping, Maintenance, Security, and F&B.
• Drive operating profit per unit by increasing revenues and managing costs.
• Monitor guest feedback and eliminate recurring issues.

Skills

Hotel management

Guest experience

Leadership

Revenue optimization

Data-driven

Tools

PMS software

Job description

Kasa Living, Inc. is seeking a Senior Operations Manager to lead a high-performing on-site team at our Denver properties. You will oversee daily operations, ensure service standards, and collaborate with partners to enhance revenue and guest satisfaction.

The role requires 2+ years in hotel management, a focus on customer experience, and strong leadership. It offers a competitive base salary, comprehensive benefits, and travel credits as part of the package.