Senior Hospital Specimen Technician — Lab Lead

Quest Diagnostics Incorporated; Woburn (MA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) match

Vacation and holidays

Education assistance

Employee stock purchase plan

Life and disability insurance

Job summary

Quest Diagnostics Incorporated in Woburn, MA is seeking a Sr. Specimen Technician - Hospital to join a Monday–Friday schedule, 8:00 AM–5:00 PM with rotational weekends. Pay range is $19.41–$23.06 per hour, with potential annual bonus based on performance.

This role requires 3–5 years of lab specimen processing experience and a high school diploma. The position emphasizes meticulous customer service, collaboration with hospital staff, and proficiency with hospital LIS systems and Microsoft

Qualifications

• 3 - 5 years of working experience and previous specimen processing work experience in a lab required.
• Preferred medical background and production environment experience.
• Physical ability to perform data entry-heavy tasks and work in a lab setting.

Responsibilities

• Specimen processing, test sending and hospital processing, specimen requirements, sample prep and compliance.
• Interpret specimen flow data using available reports and resources.
• Manage supply ordering and remote accessioning as client-specific tasks.
• Troubleshoot issues related to specimens, missing information, and client requests.
• Coordinate communication with hospital staff, Quest Diagnostics team, and sales.
• Provide proactive customer service and problem-solving in a fast-paced environment.

Skills

Data entry

Customer communication

Problem solving

Multi-tasking

Team collaboration

Education

High School Diploma or Equivalent

Tools

Hospital LIS system

Microsoft Office Suite

Job description

Quest Diagnostics Incorporated in Woburn, MA is seeking a Sr. Specimen Technician - Hospital to join a Monday–Friday schedule, 8:00 AM–5:00 PM with rotational weekends. Pay range is $19.41–$23.06 per hour, with potential annual bonus based on performance.

This role requires 3–5 years of lab specimen processing experience and a high school diploma. The position emphasizes meticulous customer service, collaboration with hospital staff, and proficiency with hospital LIS systems and Microsoft