Senior Home Care Coordinator & Community Liaison

Guardian Angel Senior Services, Inc.; Leominster (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Flexible schedule

Employee discounts

Sign on/Referral Bonus

Professional development assistance

Medical Preventative Insurance (30+hrs

AFLAC Insurance

Mileage/travel time reimbursement

Job summary

Guardian Angel Senior Services, Inc. in Massachusetts seeks a dedicated individual to provide Individual Support to Massachusetts Waiver Contracted Individuals – focusing on independence, safety and community living with dignity.

You will work with the Interdisciplinary team, complete documentation, and support caregivers, with travel throughout Western MA and flexible hours as needed to meet client needs.

Qualifications

• Bachelor’s degree in a Human Service-related field preferred.
• Ability to research and identify information, guidance and support.
• Strong IT skills including managing websites and social/media communications.
• Excellent listening and communication skills.
• Ability to produce statistics and written reports as required.
• Able to travel around the borough independently, preferably by car.
• Flexible hours, some evenings or weekends as needed.
• Impartial and non-judgmental.
• Knowledge of the Greater Boston area community support system.
• Committed to the rights of seniors and disabled people to live dignified lives.
• Flexible, reliable, and able to cope with emergencies.
• Prior home care experience helpful.
• Willing to travel throughout Western MA.

Responsibilities

• Empower individuals to contribute to decisions about education, health and care.
• Assist in developing care plan information.
• Work with the community and encourage partnership.
• Collaborate with the interdisciplinary care team.
• Provide resources to maintain safety and independence.
• Assist with training and supervision of caregivers and PCAs.
• Undertake home visits and document activity.
• Carry out clerical and administrative duties as required.
• Provide information on health status and experience.
• Accept assignments only for which qualified.
• Attend orientation, in-service education and staff meetings.
• Practice safety and competency per job description.
• Communicate problems to the agency.
• Comply with regulatory acts and agency policies.
• Coordinate scheduling with office staff.
• Complete required documentation accurately and timely.
• Maintain client confidentiality at all times.
• Report concerns of client abuse or neglect.
• Maintain therapeutic relationship with client.
• Maintain email for client updates and schedule changes.
• Maintain a clean, insured vehicle and transport clients as appropriate.
• Work within goals of the individual service plan.
• Familiarize with service policies and procedures.
• Undertake further training as required.
• Work flexibly to meet occasional out-of-hours needs.
• Maintain confidentiality of sensitive information.
• Use time management to prioritize tasks and deadlines.
• Attend supervision and meetings.
• Undertake other duties commensurate with this post.

Skills

BA in Human Service field

IT skills

Communication skills

Travel independently

Flexible working hours

Impartial / non-judgmental

Education

Bachelor's degree in Human Service field

Tools

Website management

Social media communications

Job description

Guardian Angel Senior Services, Inc. in Massachusetts seeks a dedicated individual to provide Individual Support to Massachusetts Waiver Contracted Individuals – focusing on independence, safety and community living with dignity.

You will work with the Interdisciplinary team, complete documentation, and support caregivers, with travel throughout Western MA and flexible hours as needed to meet client needs.