Senior Home Care Case Coordinator

Self-Help For The Elderly; San Francisco (CA); Sur place; USD 33 000 - 36 000; Plein temps

Résumé du poste

Self-Help For The Elderly seeks a Case Manager Assistant to support the Support at Home program, coordinating care plans, appointments, and documentation to help seniors stay safely at home. You will liaise with clients, caregivers, vendors, and the program team, handling data entry, follow-ups, and scheduled communications with sensitivity to diverse populations.

The role emphasizes efficient service delivery, comprehensive assessments, and ongoing care coordination, with potential travel for

Qualifications

• Bachelor’s degree in social work, psychology, counseling, rehabilitation, gerontology, sociology or related field.
• Ability to assess service needs and perform core case-management duties; elder abuse training preferred.
• Sensitive to needs of elderly and disabled adults from diverse cultures.
• Ability to work with older adults, disabled, and diverse populations.
• Strong attention to detail, time management and follow-through.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office; experience with client databases a plus.
• Bilingual and bi-literate preferred (English, Chinese, Spanish, etc.).
• Discretion with sensitive client information; compassionate and organized.
• Commitment to aging in place; travel via public transportation or car in CA.

Responsabilités

• Coordinate intake, home visits and reassessments; organize documents and schedule appointments.
• Conduct comprehensive assessments of functional and cognitive capabilities during visits.
• Maintain client files, input data into tracking systems, and track program deadlines.
• Prepare standard correspondence and notes; follow up with clients and care providers.
• Communicate program information to clients, caregivers, and service providers.
• Ensure confidentiality and HIPAA compliance; report incidents as required.
• Outreach and community education to seniors and their families.

Connaissances

Case management

Communication

Data entry

HIPAA compliance

Time management

Bilingual

Teamwork

Attention to detail

Formation

Bachelor’s degree in social work

Bachelor’s degree in psychology

Outils

Microsoft Office

Excel

Word

Outlook

Description du poste

Self-Help For The Elderly seeks a Case Manager Assistant to support the Support at Home program, coordinating care plans, appointments, and documentation to help seniors stay safely at home. You will liaise with clients, caregivers, vendors, and the program team, handling data entry, follow-ups, and scheduled communications with sensitivity to diverse populations.

The role emphasizes efficient service delivery, comprehensive assessments, and ongoing care coordination, with potential travel for