Senior Higher Education Operations Architect

Mercor; New York (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

Mercor is seeking senior higher education professionals to build evaluation tasks for AI systems operating in large universities and higher education systems.

You will design scenarios, draft reference outputs, and write rubrics that reflect how senior faculty and university administrators think.

This role emphasizes accreditation standards, shared governance, and enrollment management impact in complex institutional settings.

Qualifications

• 5+ years working as faculty, an academic administrator, or in a senior operational role at a college, university, or higher education system.

Responsibilities

• Construct higher education scenarios spanning curriculum and program design, multi-stakeholder faculty senate or accreditation review, and complex institutional budget or enrollment planning cycles.
• Build education tasks across academic program development, student affairs and retention, research administration and grant compliance, faculty governance, and institutional advancement/fundraising.
• Develop higher-ed operations scenarios involving tools such as Banner/Workday Student, Canvas/Blackboard, CRM platforms for admissions and advancement, and research administration systems (Cayuse, InfoEd).
• Apply higher education frameworks (accreditation standards, shared governance models, learning outcomes assessment, enrollment management strategy) and produce reference academic plans, accreditation documentation, and administrator/board-level communications.
• Author rubrics that distinguish authentic higher education judgment from generic academic or policy-manual recall.

Skills

Higher education expertise

Stakeholder engagement

Rubric development

Tools

Banner/Workday Student

Canvas/Blackboard

CRM platforms

Cayuse/InfoEd

Job description

Mercor is seeking senior higher education professionals to build evaluation tasks for AI systems operating in large universities and higher education systems.

You will design scenarios, draft reference outputs, and write rubrics that reflect how senior faculty and university administrators think.

This role emphasizes accreditation standards, shared governance, and enrollment management impact in complex institutional settings.