Higher Education Specialist - Senior Level

Mercor; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Mercor seeks senior higher education professionals to build evaluation tasks for AI systems used in large universities and higher education systems.

The role focuses on designing scenarios, drafting reference outputs, and writing rubrics that capture how senior faculty and administrators think, aligning with accreditation and governance frameworks.

Qualifications

• 5+ years in faculty, administration, or senior operations at a college, university, or system.
• Direct ownership of academic programs or enrollment initiatives.
• Knowledge of accreditation, budgets, and shared governance processes.

Responsibilities

• Design higher education scenarios spanning governance and budgets.
• Create education tasks across program development and student retention.
• Develop tasks using LMS and academic tools (Banner/Workday, LMS platforms).
• Produce reference academic plans, accreditation documentation, and administrator communications.
• Author rubrics that distinguish authentic higher education judgment from generic recall.

Skills

Higher education experience

Academic administration

Rubrics authoring

Curriculum design

Tools

Banner/Workday

Canvas/Blackboard

CRM platforms

Cayuse

InfoEd

Job description

Role Overview

• Mercor is seeking senior higher education professionals to build evaluation tasks for AI systems operating in large university and higher education institution contexts.

• The workflows are calibrated to the academic complexity, stakeholder diversity, and institutional stakes of large research universities and higher education systems.

• Contributors design higher education scenarios, draft reference outputs, and write rubrics that capture how senior faculty and university administrators think.

Key Responsibilities

• Construct higher education scenarios spanning curriculum and program design, multi-stakeholder faculty senate or accreditation review, and complex institutional budget or enrollment planning cycles.

• Build education tasks across academic program development, student affairs and retention, research administration and grant compliance, faculty governance, and institutional advancement/fundraising.

• Develop higher-ed operations scenarios involving tools such as Banner/Workday Student, Canvas/Blackboard, CRM platforms for admissions and advancement, and research administration systems (Cayuse, InfoEd).

• Apply higher education frameworks (accreditation standards, shared governance models, learning outcomes assessment, enrollment management strategy) and produce reference academic plans, accreditation documentation, and administrator/board-level communications.

• Author rubrics that distinguish authentic higher education judgment from generic academic or policy-manual recall.

Ideal Qualifications

• 5+ years working as faculty, an academic administrator, or in a senior operational role at a college, university, or higher education system.

• Direct ownership of academic programs, enrollment/retention initiatives, research administration, or institutional strategic priorities.

• Fluency in higher education tooling and frameworks, plus understanding of how university budgets, accreditation compliance, and shared governance actually work.

• Prior rubric, curriculum-design, or faculty-training content authorship is a plus.