Senior Help Desk Technician - SaaS Admin & Pen Testing Lead

Egreenservices; Cape Coral (FL); On-site; USD 104,000 - 159,000; Full time

Job summary

Financial Advantage seeks a senior Help Desk Technician to advance our platform with hands-on SaaS administration and Penetration Testing leadership. You will steer end-to-end technology projects, mentor via structured guidance, and help ship critical infrastructure improvements from Cape Coral, FL.

The role emphasizes security, deployment automation, and cross-team collaboration. You should bring a portfolio or samples demonstrating deep technical expertise, strong integrity, and experience

Qualifications

• Senior-level role requiring 5+ years steering technology projects end to end.
• Hands-on SaaS administration experience.
• Penetration testing proficiency with exposure to accountability.
• A portfolio or work samples demonstrating technology expertise.

Responsibilities

• Ship the rewrite of the Penetration Testing stack to reduce technical debt.
• Collaborate with data teams to surface production insights.
• Migrate the Penetration Testing stack out of the FL region before deadline.
• Decide when to buy flexibility versus build it for Cape Coral stack.
• Sketch LDAP sequence diagrams to clarify technology flow.
• Containerize applications and manage deployments with SaaS administration.

Skills

SaaS Administration

Penetration Testing

Project leadership

Portfolio / work samples

Tools

SCCM

Job description

Financial Advantage seeks a senior Help Desk Technician to advance our platform with hands-on SaaS administration and Penetration Testing leadership. You will steer end-to-end technology projects, mentor via structured guidance, and help ship critical infrastructure improvements from Cape Coral, FL.

The role emphasizes security, deployment automation, and cross-team collaboration. You should bring a portfolio or samples demonstrating deep technical expertise, strong integrity, and experience