Senior Heavy Truck & Trailer Field Adjuster — Travel

Great West, An Old Republic Company; Nevada; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company Vehicle Provided

Job summary

Great West, An Old Republic Company, is seeking a Heavy Commercial Truck and Trailer Field Adjuster to investigate, evaluate, and manage physical damage claims across Reno, NV, Northern California, and Salt Lake City, UT. Expect field inspections, repair coordination, and cost-effective settlements.

The role emphasizes independent field work, customer service, and collaboration with insureds, repair facilities, and internal teams to minimize downtime and deliver timely resolutions.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum of 5 years of repairing claims heavy commercial trucks or trailers.
• Experience with Heavy Commercial truck and trailer repairs.
• Strong understanding of body shop operations, repair processes, estimating procedures, labor operations, and parts sourcing.
• Knowledge of heavy equipment construction, repair methods, and damage assessment.
• Experience negotiating repair estimates and managing vendor relationships.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and effectively manage a field territory.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Conduct field inspections of damaged Heavy Commercial Trucks and Trailers.
• Investigate physical damage claims and determine the scope of damages.
• Evaluate repair costs, repair feasibility, and total loss exposures.
• Prepare accurate damage assessments and maintain detailed claim documentation.
• Ensure all claim handling activities comply with company guidelines and regulatory requirements.
• Coordinate with insureds, repair facilities, body shops, and vendors to facilitate timely repairs.
• Manage claims efficiently to minimize downtime and help insureds return to normal operations.
• Monitor repair progress and provide proactive communication throughout the claims process.
• Serve as a trusted resource for insureds during repair and settlement.
• Deliver exceptional customer service while balancing quality, efficiency, and cost containment.
• Evaluate and negotiate total loss settlements involving heavy trucks and trailers.
• Determine appropriate repair versus total loss recommendations.
• Review salvage considerations and settlement options.
• Accurately document valuations and claim decisions.
• Review estimates and negotiate repair costs; build relationships with shops.
• Travel throughout the assigned territory and conduct onsite inspections.

Skills

Heavy trucks experience

Field inspections

Negotiation

Vendor management

Communication

Education

High school diploma

Associate degree preferred

Job description

Great West, An Old Republic Company, is seeking a Heavy Commercial Truck and Trailer Field Adjuster to investigate, evaluate, and manage physical damage claims across Reno, NV, Northern California, and Salt Lake City, UT. Expect field inspections, repair coordination, and cost-effective settlements.

The role emphasizes independent field work, customer service, and collaboration with insureds, repair facilities, and internal teams to minimize downtime and deliver timely resolutions.