Senior Heavy Equipment Service Supervisor

Komatsu; SOUTH PLAINFIELD (NJ); Presencial; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k and/or employee savings programs

Employee discounts

Career development opportunities

Paid time off

Descripción de la vacante

Komatsu South Plainfield location seeks a Service Supervisor to oversee shop and field repairs, maintenance, and testing of heavy equipment. Basis is South Plainfield, NJ, with responsibilities across scheduling, parts, invoicing, and customer coordination.

The role emphasizes strong mechanical knowledge, safety, and teamwork, with a base pay in a broad compensation package and opportunities to advance within a global, innovative company.

Formación

• High school degree; some college preferred.
• Prior experience in the heavy equipment industry.
• Thorough understanding of mechanical, hydraulic, electrical and structural systems.
• Understanding of Komatsu products (specifications, applications, operation, maintenance, structure/function, testing/adjusting, repair).
• Ability to work under pressure and meet deadlines.
• Excellent communication and customer service skills.
• Strong verbal and written communication skills including computer skills.

Responsabilidades

• Develops and maintains repair schedules for all personnel on a daily basis.
• Creates the work order and oversees the ordering of necessary parts and materials, and provides all pertinent information to service clerk for closing of work order and invoicing within company policy.
• Maintains constant communication with Customers by providing repair estimates, change recommendations, scheduling, and completion dates, and obtains customer approval for all the above.
• Takes responsibility for receiving, pre-delivery, and delivery condition for all new equipment, maintaining all necessary records. Advises sales department of conditions and status.
• Provides repair estimates, change recommendations, scheduling and completion dates services and obtains approval for all the above for the Sales Dept. Oversees the receiving, delivery, and maintenance (on arrival) condition of all rental units.
• Communicates and schedules with Outside Vendors, Manufacturer Personnel, etc. concerning repairs, services, maintenance of Equipment.
• Oversees Maintenance of Shops, Bays, Trucks, Tool Rooms, Component Overhaul & Testing Areas for Safety and Cleanliness.
• Assumes responsibility for the Specialized Tooling condition, maintenance and updating.
• Has responsibility for maintaining failed parts removed from all machines –customer, internal, or warranty repairs within company guidelines
• Other duties as assigned.

Conocimientos

Heavy equipment experience

Mechanical hydraulics knowledge

Electrical systems understanding

Product knowledge

Communication skills

Written and verbal communication

Educación

High school degree & some college preferred

Descripción del empleo

Komatsu South Plainfield location seeks a Service Supervisor to oversee shop and field repairs, maintenance, and testing of heavy equipment. Basis is South Plainfield, NJ, with responsibilities across scheduling, parts, invoicing, and customer coordination.

The role emphasizes strong mechanical knowledge, safety, and teamwork, with a base pay in a broad compensation package and opportunities to advance within a global, innovative company.