Senior Healthcare IT Systems Manager

MH-Memphis Hospitals; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

MLH is seeking an Information Systems Manager to lead multi-disciplinary teams across clinical and business IT projects. You will plan, organize, and oversee analysis, design, development, implementation, and support of complex software systems, while ensuring data security and system reliability.

The role requires coordinating with vendors and users, managing on-call coverage, and guiding staff performance to deliver high-quality IT services for patient care and operations.

Responsibilities

• Plans, manages, coordinates, organizes, and makes assignments for the current and future requirements of assigned areas of responsibility.
• Analyzes problems and opportunities from an organizational-level perspective, and proposes innovative and cost-effective solutions.
• Maintains expert information technology status on the clinical or business areas supported, and comprehensive knowledge of related areas.
• Evaluates and recommends a broad range of hardware and software products for applicability, compatibility, and long-range integration with other systems.
• Manages the design, development, testing, documentation, and support of complex custom and commercial software.
• Performs or oversees these functions on critical components to meet commitments.
• Refines departmental standards and procedures for Information Technology Analysis and system documentation.
• Assesses the organization-wide impact of proposed technical and procedural changes in assigned or related systems.
• Communicates project status, plans, estimates and progress reports; consults with users to stay abreast of issues.
• Provides data security oversight, backup and recovery procedures for assigned systems and manages interfaces between systems from multiple vendors.
• Designs integrated data structures to meet organizational needs.
• Monitors system performance and ensures reliability through testing, planning and coordination with users.
• Directs and coordinates with multiple vendors and acts as liaison between customers and support organizations when managing projects.
• Responds on a 7/24 on-call basis to restore full functionality during urgent issues and emergencies.
• Manages staff performance, coaching and mentoring to ensure delivery of quality customer service.

Job description

MLH is seeking an Information Systems Manager to lead multi-disciplinary teams across clinical and business IT projects. You will plan, organize, and oversee analysis, design, development, implementation, and support of complex software systems, while ensuring data security and system reliability.

The role requires coordinating with vendors and users, managing on-call coverage, and guiding staff performance to deliver high-quality IT services for patient care and operations.