Senior Healthcare Applications Lead

Bryan Health; Lincoln (NE); On-site; USD 90,000 - 120,000; Full time

Job summary

Bryan Health is seeking an experienced Principal Applications Analyst to lead analysis, design, testing, and implementation of healthcare software systems. You will mentor teams, manage projects, and build strong relationships with business units to translate requirements into technical solutions.

Responsibilities include coordinating with vendors, ensuring software alignment with standards, and driving improvements in patient care through technology. Travel and on-call rotation may be involved.

Qualifications

• Significant knowledge of operations, workflow and processes related to application support.
• Extensive knowledge of computer hardware equipment and software applications relevant to work functions.
• Experience with system interface analysis and comprehensive testing processes.
• Excellent verbal and written communication skills; ability to gather information and respond thoughtfully.
• Ability to build effective working relationships across all levels and with medical staff.
• Capable of independent work and strong team collaboration when needed.
• Comfort handling conflicts to achieve productive outcomes.
• Strong customer service orientation and ability to interact with diverse users.
• Aptitude to multitask, prioritize, and meet deadlines in a dynamic environment.
• Proficient in analyzing problems, identifying needs and risks, and implementing effective work strategies.
• Demonstrated problem solving and independent critical thinking abilities.
• Ability to maintain confidentiality of sensitive information.
• Experience supporting multiple applications or modules across business groups.

Responsibilities

• Leads analysis, development, modification and maintenance of application processes and technologies at a high level.
• Translates user specifications into functional and technical requirements and plans implementation timelines.
• Acts as mentor, team leader, and project manager when assigned by Manager.
• Maintains professional relationships with customers to ensure positive experiences with Bryan Health System technology.
• Oversees vendor and customer relationships, scopes services, and maintains roadmaps with stakeholders.
• Ensures new/modified software aligns with standards and existing systems.
• Troubleshoots issues across processes, hardware and software per SLAs.
• Develops system documentation, training materials, and user manuals as appropriate.
• Applies standard testing methodology and obtains signoff on testing from customers.
• Implements continuous improvement of patient experience and care quality.
• Trains and guides Epic Associate Applications Analyst and Epic Applications Analyst roles.
• Participates in on-call rotations to provide timely support to customers.
• Communicates project updates and system enhancement requests to stakeholders.
• Collaborates with cross-functional teams to refine processes and advance department goals.

Skills

Operations knowledge

Hardware knowledge

Testing processes

Effective communication

Relationship building

Independent work

Conflict management

Customer service

Multitasking

Problem solving

Critical thinking

Time management

Education

Associate's degree in IT/medical/ allied health or business

Bachelor's degree in IT/medical/ allied health or business with 5 years' IT experience

Job description

Bryan Health is seeking an experienced Principal Applications Analyst to lead analysis, design, testing, and implementation of healthcare software systems. You will mentor teams, manage projects, and build strong relationships with business units to translate requirements into technical solutions.

Responsibilities include coordinating with vendors, ensuring software alignment with standards, and driving improvements in patient care through technology. Travel and on-call rotation may be involved.