Senior Health Solutions Delivery Lead

Highmark Health; Montpelier (VT); On-site; USD 94,000 - 151,000; Full time

Job summary

Highmark Inc. is seeking an experienced engagement leader to manage multi-year client transformation programs in the health plan sector.

You will coordinate across Product, Sales, Clinical, Provider, and IT teams to deliver advisory and delivery services that meet client objectives and contractual obligations. The role requires strong program management, stakeholder engagement, and the ability to mentor junior professionals.

Qualifications

• Bachelor's Degree in Information Technology, Management Information Science, Health Administration, or closely related field.
• 5 years of Consulting and/or Industry experience.
• Preferred: Master's Degree Business Administration, Management Information Science, Health Administration, or related field.
• Certifications such as PMP, ITIL, or Lean Six Sigma are preferred.

Responsibilities

• Contribute to the delivery and execution of complex, large scale, multi-year client enterprise transformation programs: gather required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyze, identify and problem solve from information sets; draw conclusions and present recommendations to team; develop client specific requirements, SOPs, functional roles & responsibilities, process flow and user guides.
• Build, share, and maintain expertise in both practice area and client environment; regularly interface with Product, Sales, Clinical, Provider and IT teams to deliver on commitments and objectives.
• Contribute to operational readiness, organizational change management, solution capability, packaging, and estimating, planning and delivery management for customer value and outcomes.
• Design and own deliverable artifacts to deliver client value and meet contractual obligations.
• Lead engagement workstreams to meet milestones on time, and to deliver with high quality and within budgets.
• Provide coaching, mentorship, and professional development for junior resources.
• Other duties as assigned or requested.

Skills

Customer focus

Results orientation

Strategic thinking

Change management

Continuous improvement

Talent development

Communication skills

Leadership

Education

Bachelor's Degree in IT/MIS/Health Admin

MBA / Master's preferred

Job description

Highmark Inc. is seeking an experienced engagement leader to manage multi-year client transformation programs in the health plan sector.

You will coordinate across Product, Sales, Clinical, Provider, and IT teams to deliver advisory and delivery services that meet client objectives and contractual obligations. The role requires strong program management, stakeholder engagement, and the ability to mentor junior professionals.