Senior Health Science Programs Lead

American Heart Association; Chicago (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO 16 days

Holidays 12 days

Tuition assistance

Professional development

Heart U university access

Employer retirement match

Job summary

American Heart Association is seeking a Sr. Program Manager, Health Science to support the National Center, with a home-based, full-time role. The position involves post-sales account management, client retention, and program implementation across hospital and EMS settings.

The role requires building relationships, coordinating workshops, and driving quality improvement initiatives. Responsibilities include data-driven program support, CRM documentation, collaboration with sales, and

Qualifications

• Bachelor’s degree in health-related field; Master’s degree preferred.
• 5+ years of relevant experience.
• Experience in Get With The Guidelines with focus in Heart Failure.
• Experience in acute care hospital cardiovascular quality or process improvement projects.
• Excellent skills in PowerPoint, Word and Excel and delivering presentations.

Responsibilities

• Engage with hospitals, healthcare systems, post-acute facilities, ambulatory settings, or EMS to implement and deliver program services.
• Provide exceptional account support to build/maintain relationships and review program participation.
• Organize, plan, and deliver both accredited and non-accredited workshops.
• Collaborate with sales on territory/state plans to achieve goals, generate revenue, and reduce health disparities.
• Document activities in CRM tools and provide access via GWTG Registry Platform and Health IT systems.
• Consult with hospital teams to identify and resolve quality measures issues and optimize program value.
• Facilitate learning collaborative meetings among hospitals to improve guideline-directed medical therapy.
• Work with hospitals to identify research opportunities using our products.

Skills

PowerPoint

Word

Excel

Presentations

Interpersonal skills

Travel willingness

Education

Bachelor’s degree in health-related field

Master’s degree preferred

Tools

Microsoft Dynamics

GWTG Registry Platform

Health IT systems

Job description

American Heart Association is seeking a Sr. Program Manager, Health Science to support the National Center, with a home-based, full-time role. The position involves post-sales account management, client retention, and program implementation across hospital and EMS settings.

The role requires building relationships, coordinating workshops, and driving quality improvement initiatives. Responsibilities include data-driven program support, CRM documentation, collaboration with sales, and