Senior Health Access & Outreach Specialist

ArchWell Health; Denver (CO); On-site; USD 22,000 - 33,000; Full time

Job summary

ArchWell Health in Denver, Colorado is seeking a Member Services Representative to outreach to members, verify PCPs and eligibility, and coordinate with insurance plans to ensure proper ArchWell assignment. You will support member navigation of the healthcare system with attention to detail and a passion for seniors.

The role requires documenting outreach, scheduling appointments, validating provider data with insurers, and using Excel to track interactions.

Qualifications

• High school diploma or GED required.
• At least 1 year of healthcare experience, preferably with benefits/insurance.
• Proficiency with Microsoft Office and Excel.

Responsibilities

• Outreach to members and insurance partners to verify enrollment and schedule appointments.
• Document all member and payor outreach activities.
• Assist members with problem solving within the healthcare system.
• Validate provider data with insurance partners.
• Utilize and manage Excel spreadsheets to track membership and interactions.

Skills

MS Office

Excel

Member outreach

Diversity & communication

Basic medical terminology

Medicare Advantage understanding

Education

High school diploma or GED

Tools

EMR experience (eClinical Works)

Microsoft Office

Job description

ArchWell Health in Denver, Colorado is seeking a Member Services Representative to outreach to members, verify PCPs and eligibility, and coordinate with insurance plans to ensure proper ArchWell assignment. You will support member navigation of the healthcare system with attention to detail and a passion for seniors.

The role requires documenting outreach, scheduling appointments, validating provider data with insurers, and using Excel to track interactions.