Senior Head Coach & Mentor-Design Fitness Programs

24 Hour Fitness; Lynnwood (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Complimentary gym membership

Health coverage

Group life and accident insurance

Job summary

24 Hour Fitness USA, LLC in Lynnwood, WA is seeking a Head Coach to design and deliver comprehensive fitness programs, mentor coaches, and support client acquisition and retention. The role emphasizes onboarding, hiring involvement, and ensuring high-quality client experiences across group and personal training sessions.

The Head Coach will split time between personal training and supporting coaches, with expected full-time hours and a focus on maintaining exceptional service standards in a busy

Qualifications

• 2-5 years of experience as a Personal Trainer or Fitness Coach.
• Holistic fitness program design and consultation experience required.
• Ability to communicate clearly, both verbally and in writing.
• Must be able to work 30+ hours weekly and weekends/holidays as needed to support the needs of the business.
• Ability to adjust and operate fitness equipment.
• High School Diploma or GED required and CPR/AED certification.

Responsibilities

• Design and deliver comprehensive fitness programs based on clients' goals with varied offerings.
• Mentor Coach performance through observation, training and development.
• Assist in onboarding and training of new coaches.
• Assist in interviewing and hiring coaches.
• Support fitness goal setting, scheduling, and coach performance.
• Build a strong fitness business through client acquisition and retention.
• Ensure clients follow comprehensive programs and track progress.
• Demonstrate safe exercise techniques and maintain professional conduct.
• Arrive prepared for training sessions and meet productivity targets.
• Maintain and update progress for each client as per company guidelines.

Skills

Experience 2-5 yrs

Program design

Communication skills

30+ hours/wk

Weekend availability

Equipment adjustment

Exercise variety

Customer service

Education

High School diploma or GED

CPR/AED certification

Nationally accredited certification

Job description

West Lynnwood, Washington, United States

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Location

Lynnwood - WA-00418

Job Description

JOB SUMMARY
The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client acquisition, and supporting the club's Fitness Coach Team. The Head coach will embody 24 Hour Fitness's core values, designing comprehensive fitness programs for clients, and acts as a player coach to support in the training onboarding and hiring of new Coaches. In this role, the Head Coach will spend an estimated 60% of time in personal training sessions and 40% onboarding, training, and supporting Coaches within a given club. This is a full-time role with an expected minimum of working 30+ hours per week.

ESSENTIAL DUTIES & RESPONSIBILTIES
▪ Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.
▪ Help to mentor Coach performance through behavior observation and training and development.
▪ Support in the onboarding and training of new coaches.
▪ Assist the General Manager in interviewing and hiring coaches.
▪ Support and provide input to the GM on Fitness goal setting, scheduling, and coach performance.
▪ Build and generate a strong fitness business through new client acquisition and retention.
▪ Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.
▪ Demonstrate safe and proper exercise techniques to clients.
▪ Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.
▪ Meet minimum productivity expectations servicing clients and group sessions.
▪ Create, maintain, and regularly update progress for each personal training client, following company guidelines.
▪ Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through custom coaching sessions.
▪ Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, team cleans and assisting with maintaining a clean and organized club.

QUALIFICATIONS
Required Knowledge, Skills & Abilities
▪ 2-5 years of experience as a Personal Trainer or Fitness Coach.
▪ Holistic fitness program design and consultation experience required.
▪ Ability to communicate clearly and concisely, both verbally and in writing.
▪ As this is a full time position, candidates must be able to work 30+ hours weekly and be open to work weekends and holidays as needed to support the needs of the business.
▪ Ability to adjust and operate fitness equipment.
▪ Ability to perform a variety of exercise routines.
▪ Demonstrate excellent customer services skills. Responds professionally to requests and inquiries
from guests, members and staff.
▪ High School Diploma or GED required.
▪ Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator Certifications (AED)
received through in person training required.
▪ Degree in a related field or current certification through at least one nationally accredited industry associations.
Preferred Knowledge, Skills & Abilities
* Specialized fitness credentials preferred.
* Prior experience as a lead or manager on duty within a fitness organization.
Physical Demands/ Environmental Conditions
* Must be able to lift 50 pounds.
* Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.
* While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
* The noise level in the environment is occasionally loud.
Travel Requirement
* Limited (less than 5%) travel by car to trainings, or meetings at other club locations.

DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Area of Interest

Fitness

summary

Benefits Summary

24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

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