Senior Hardware Technical Program Manager, Amazon Leo Customer Terminals

Amazon.com Inc.; Redmond (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Kuiper Manufacturing Enterprises LLC seeks a Senior Hardware Technical Program Manager in Redmond, WA to guide hardware development for the Customer Terminal. You will coordinate with Electrical, Antenna, Product and Industrial Design teams to meet KPI and milestone goals, working closely with Software teams to align diagnostic and production deliverables.

The role emphasizes rapid decision making, clear communication, and ownership of HW development within an open, collaborative

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Bachelor's degree in engineering, computer science or equivalent.
• Experience managing hardware New Product Introduction (NPI) across cross functional teams, building sustainable processes and coordinating release schedules.

Responsibilities

• Lead HW development of a single customer terminal device with hardware architect and functional teams.
• Ensure hardware design aligns with software deliverables for key builds.
• Collaborate with System TPM, Finance, Operations to mitigate challenges and maintain milestones.
• Scale processes and design review checkpoints for decision making.
• Communicate product development issues and drive solutions meeting KPIs.

Skills

Technical program management

Cross-functional leadership

Hardware NPI

Release planning

KPI/SLA definition

Communication skills

Education

Bachelor's degree in engineering or CS

Masters (technical or MBA)

Job description

Senior Hardware Technical Program Manager, Amazon Leo Customer Terminals

Job ID: 10591835 | Amazon Kuiper Manufacturing Enterprises LLC

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Leo is looking for a Senior Hardware Technical Program Manager (TPM) located in Redmond, WA to support the Industrial Design, Product Design (Mechanical), Electrical Design and Antenna Design for the Customer Terminal (CT) Projects.

As a Senior Hardware TPM, you will lead the HW development of a single customer terminal device working closely with the hardware architect and hardware functional teams including Electrical Engineering, Product Design, Antenna Engineering, and Industrial Design to meet Key Performance Metrics for technical and schedule requirements.

You will work with Customer Terminal Technical Program Manager to ensure hardware design and deliverables align with Diagnostic and Production Device software deliverables for key builds. You will collaborate with the System TPM, Product Integrity, Finance, Operations (including Quality, Operations Program Managers, Advanced Manufacturing Engineering) to successfully mitigate challenges and maintain project milestone. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. The ideal person will treat the HW TPM with a “Founder’s Mentality” and own the Device HW like it is their own start up.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

Senior Hardware TPM need strong verbal and written communication skills and ability to scale communications to the correct audience for decisions to be made.

Emphasize speed of decision within the product development cycles and manage critical issues through optimized prioritization of resources and personnel.

Working with overseas internal and external teams on developing products.

Scale and evolve key processes and design review checkpoint mechanisms to enable responsible last minute decision making on one way and two way door decisions.

Manage and communicate product development critical issues, work collaboratively to execute solutions meeting key product KPI and elevate them as required when teams are unable to reach a consensus or decisions are one – way door.

A day in the life

The ideal candidate will be responsible for managing execution of the Device Hardware and Accessories (cables, power supplies, etc.) with a balance of technical skills, bias for action, customer obsession, and ownership. The TPM will collaborate daily onsite with the hardware development team located in Redmond, WA including Product Design, Industrial Design, Electrical, and Antenna teams. On a weekly basis, the TPM will create agendas and presentations leading to meetings at the Director and VP level to make timely one way and two way door decisions to maintain project timelines, finances, requirements and deliverables

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of technical product or program management experience or equivalent experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Bachelor's degree in engineering, computer science or equivalent
• Experience managing hardware New Product Introduction (NPI) across cross functional teams, building sustainable processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• PMP certification, or SCRUM/Agile, SAFe certification
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience or equivalent experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules or equivalent
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Masters (technical or MBA)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually