SENIOR GUEST SERVICES REPRESENTATIVE

US Air Mobility Command; Dover (DE); Presencial; USD 19.000 - 30.000; A tiempo parcial

Descripción de la vacante

US Air Mobility Command at Eagle's Rest Inn, Dover AFB, is seeking qualified staff for a flexible, non-appropriated fund position. The role supports guest services, enforces facility policies, and contributes to smooth day-to-day operations.

Work hours range from 0 to 40 per week, offering flexibility to cover peak times and off-peak coverage. Applicants should have experience with automated systems, strong verbal and written communication, and the ability to lead others when necessary.

Formación

• Experience in utilizing automated systems and computer software (i.e., hotel property management system or equivalent).
• Experience in providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility.running cashier reports, etc.).
• Previous experience leading the work of others is highly desirable.

Conocimientos

Verbal communication

Written communication

Team leadership

Herramientas

Property management software

Cashier reports

Descripción del empleo

About the position

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Eagle's Rest Inn on Dover AFB.

• Flexible - Works from 0-40 hours per week

Who May Apply

Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/06/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience

• Experience in utilizing automated systems and computer software (i.e., hotel property management system or equivalent).
• Experience in providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility.running cashier reports, etc.).
• Previous experience leading the work of others is highly desirable.