Senior GTM Intelligence Analyst

ECI Software Solutions, Inc.; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

ECI Software Solutions, Inc. is seeking a Senior GTM Intelligence Analyst to guide leadership with data-driven insights across Sales, Marketing, Customer Success, Product, and Finance.

You will build a unified BI layer, define key GTM metrics, and ensure data quality for reliable decision making. This role emphasizes AI-enabled analytics to surface actionable recommendations and support strategic growth in a remote-first environment.

Qualifications

• 4+ years in GTM, Revenue, Customer Success, or Business Analytics within a B2B SaaS organization.
• Expert SQL skills and hands-on experience with modern BI platforms such as Tableau, Sigma, Power BI, or similar.
• Strong understanding of the Salesforce data model and experience integrating multiple operational data sources into meaningful insights.
• Passionate about metric governance and data quality; trusted numbers drive decisions.
• Naturally curious and capable of solving ambiguous business problems.
• Ability to translate complex analysis into clear, actionable recommendations for executives.
• Excited by AI-native analytics and advancing analytics capabilities.

Responsibilities

• Build the go-to-market BI layer with metrics across pipeline, attainment, forecast, retention, and expansion.
• Deliver executive insights to diagnose issues, evaluate opportunities, and guide investments.
• Drive diagnostic analytics to uncover root causes and quantify business impact.
• Partner with Data Engineering and GTM teams to model data from Salesforce, product usage, billing, and finance.
• Advance AI-powered analytics and identify practical use cases for the GTM Intelligence function.

Skills

SQL

BI platforms

Salesforce data

Data integration

Executive storytelling

Analytical thinking

Tools

Tableau

Sigma

Power BI

Salesforce

Job description

Reports to: Senior Manager, Data Analysis & Reporting

Location: Remote (U.S.), occasional travel

Every company has data. Very few have intelligence.

As Senior GTM Intelligence Analyst, you'll help our leadership team understand what's really happening across the business. You'll connect signals across Sales, Marketing, Customer Success, Product, and Finance to identify the trends that matter, explain why they're happening, and recommend what we should do next.

When leaders ask, Why are win rates declining? Why are renewals improving in one segment but not another? Which investments are actually driving growth? you're the person who brings the answer, not just the dashboard.

You'll build a single, trusted view of our commercial business across decades of acquisitions and multiple product lines, giving executives the confidence to make faster, better decisions.

This role helps build and scale the business intelligence layer behind our go-to-market strategy and tells the story of our business.

What you'll do

Build the business intelligence layer. Partner with GTM Operations, Finance, and Data teams to define, document, and improve the metrics that run the business from pipeline, conversion, attainment, and forecast accuracy to retention, NRR, customer health, and expansion. Contribute to a consistent, trusted language for commercial performance across business units.

Deliver executive insights. Produce the analysis that leaders rely on to understand commercial performance, diagnose issues, evaluate opportunities, and prioritize investments. Connect the dots across Sales, Marketing, Customer Success, Product, and Finance to tell one coherent business story.

Drive diagnostic analytics. Go beyond reporting to uncover root causes, quantify business impact, and recommend actions. You'll spend as much time investigating why performance changed as you will measuring what changed.

Partner on the data foundation. Work closely with Data Engineering and GTM operations teams to ensure Salesforce, product usage, support, marketing, billing, and financial data are modeled for trusted, scalable analysis and self-service.

Advance AI-powered intelligence. Evaluate emerging AI-enabled analytics capabilities and help identify practical use cases for the GTM Intelligence function. Your goal is simple: help leaders spend less time searching for answers and more time acting on them.

Who you are

• 4+ years in GTM, Revenue, Customer Success, or Business Analytics within a B2B SaaS organization.
• Expert SQL skills and hands-on experience with modern BI platforms such as Tableau, Sigma, Power BI, or similar.
• Strong understanding of the Salesforce data model and experience integrating multiple operational data sources into meaningful business insights.
• Passionate about metric governance and data quality because you know great decisions begin with trusted numbers.
• Naturally curious and energized by solving ambiguous business problems.
• Able to translate complex analysis into clear recommendations that executives can quickly understand and act on.
• Excited by the emergence of AI-native analytics platforms and eager to rethink how business intelligence is delivered.

Why this role is different

We're building a modern GTM Intelligence function that combines a strong data foundation, AI-powered analytics, and thoughtful business analysis to improve decision making across the company. You'll play a foundational role in defining our metrics, shaping executive insights, and helping leaders make faster, better-informed decisions. As the function evolves, you'll have the opportunity to grow with it and help define what it becomes.