Senior Growth Account Manager (Remote)

Blacksmith-Agency-1; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Blacksmith is seeking a Senior Account Manager to own a growing book of business in a remote capacity across the US/Canada and RSA. You will build account plans, understand client goals, and bring proactive proposals before clients ask.

You’ll scope, quote, negotiate, and close deals, managing the entire lifecycle in Salesforce alongside delivery teams. You will lead quarterly business reviews, spot churn risk early, and maintain an up-to-date Salesforce record.

Qualifications

• 5+ years managing and growing a book of business in account management or client services.
• A proven number you closed against and how you built the pipeline.
• Marketing fluency: credible conversation about paid search, organic visibility, conversion.

Responsibilities

• Build and execute an account plan for every client in your portfolio.
• Know client goals and place Blacksmith in their plans for next year.
• Close deals, scope, quote, negotiate, and carry from signal to signature in Salesforce.
• Lead and coordinate with Project Managers and Strategists on delivery.
• Run quarterly business reviews with real performance data and actionable recommendations.
• Identify churn risk early and manage renewals smoothly.
• Maintain Salesforce current without prompting.

Skills

Account management

Sales performance

Forecasting/Pipeline

Marketing fluency

Negotiation

Stakeholder access

Self-direction

Salesforce

Tools

Salesforce

Job description

Blacksmith is seeking a Senior Account Manager to own a growing book of business in a remote capacity across the US/Canada and RSA. You will build account plans, understand client goals, and bring proactive proposals before clients ask.

You’ll scope, quote, negotiate, and close deals, managing the entire lifecycle in Salesforce alongside delivery teams. You will lead quarterly business reviews, spot churn risk early, and maintain an up-to-date Salesforce record.