Senior Group Fitness & Wellness Manager

Shalom-Austin-; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Shalom-Austin- seeks a Fitness and Wellness Manager, Group Exercise, to lead one of Austin's vibrant fitness communities. This full-time exempt role oversees recruitment, programming, payroll, member satisfaction, and event planning, driving engagement and operational excellence across the department.

The ideal candidate will manage a team of instructors, ensure safety standards, and collaborate with multiple departments to deliver a welcoming fitness culture where members feel valued and

Qualifications

• Excellent interpersonal and relationship-building skills with a diverse member base.
• Strong conflict resolution and customer service abilities.
• Experience leading, coaching, and motivating a large team of fitness professionals.

Responsibilities

• Recruit, hire, onboard, train, schedule, supervise, and develop group exercise instructors.
• Build a positive fitness community by engaging members and staff.
• Handle member concerns with professionalism and empathy; drive service recovery.

Skills

Interpersonal skills

Customer service

Team leadership

Payroll accuracy

Education

Bachelor's degree in Kinesiology/Health Promotion/Exercise Science

Tools

GroupEx PRO

Job description

Shalom-Austin- seeks a Fitness and Wellness Manager, Group Exercise, to lead one of Austin's vibrant fitness communities. This full-time exempt role oversees recruitment, programming, payroll, member satisfaction, and event planning, driving engagement and operational excellence across the department.

The ideal candidate will manage a team of instructors, ensure safety standards, and collaborate with multiple departments to deliver a welcoming fitness culture where members feel valued and