Senior GRC Policy Operations Lead

Own Company; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Time off

Medical coverage

Dental

Vision

Mental health support

Parental leave

Life insurance

Disability insurance

401(k)

ESPP

Job summary

Salesforce is seeking an Analyst to run day-to-day operations of the Security Standards and policy program, coordinating intake, drafting support, reviews, publication, and retirement. You will work across Security, Compliance, and Engineering to translate obligations into clear, actionable requirements while maintaining high-quality stakeholder engagement.

In this role you will enable governance across frameworks like SOC 2, ISO 27001, and NIST CSF,Partner with Security Architecture, ProdSec,

Qualifications

• 3+ years in security governance, GRC, technical writing, program management, or compliance operations at a software/product tech company.
• U.S. Citizenship or Permanent Residency. We are unable to provide visa sponsorship for this role.
• Direct security-domain experience (AppSec, cloud security, IAM, vulnerability management, or GRC-adjacent).
• Proven ability to write clear standards/policies non-security readers can act on.
• Working knowledge of a major security/privacy framework (SOC 2, ISO 27001, NIST CSF, FedRAMP, PCI, HIPAA, EU AI Act, or equivalent).
• Comfort running cross-functional review cycles with senior stakeholders.
• Experience with Git; familiarity with OSCAL and Markdown.
• Experience with a GRC platform (Salesforce eGRC, ServiceNow GRC, Archer, OneTrust, LogicGate, or similar).
• Excellent written and verbal English communication.
• Ability to work independently across many parallel workstreams.
• Highest level of ethics, independence, and professionalism.

Responsibilities

• Prioritize intake for new/updated standards, policies, and control documents — assign owners and set realistic timelines.
• Build standards in plain, unambiguous language with crisp technical requirements in collaboration with SMEs.
• Facilitate the review/approval cycle end-to-end — schedule CAB reviews, prep read-aheads, capture decisions, track actions.
• Manage: Publish approved standards to the eGRC platform and retire superseded documents.
• Operate: Keep standards register traceable to external obligations (SOC 2, ISO 27001, etc.).
• Maintain: Run content reviews so every standard has an owner, current review date, and ownership map.
• Monitor: Build dashboards on standards health — coverage, freshness, adoption signals.
• Improve: Support onboarding of new standards driven by high-priority initiatives.
• Announce: Coordinate stakeholder communications — changelogs, engineering briefings, Slack updates.
• Partner: Work with Exception Management to define paired exception paths.
• Optimize: Improve templates, workflows, and config to reduce cycle time without sacrificing quality.
• Advance: Use AI/GenAI tooling to accelerate drafting, redlining, and summarization with human review.

Skills

Security governance

GRC

Technical writing

Program management

Compliance operations

Git

OSCAL

Markdown

GRC platform

English communication

Education

Bachelor's degree

Tools

Git

OSCAL

Markdown

Job description

Salesforce is seeking an Analyst to run day-to-day operations of the Security Standards and policy program, coordinating intake, drafting support, reviews, publication, and retirement. You will work across Security, Compliance, and Engineering to translate obligations into clear, actionable requirements while maintaining high-quality stakeholder engagement.

In this role you will enable governance across frameworks like SOC 2, ISO 27001, and NIST CSF,Partner with Security Architecture, ProdSec,