Senior GRC Policy Operations Lead

salesforce.com, inc.; Seattle (WA); On-site; USD 117,000 - 177,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is hiring an Analyst for Security Governance to own the standards and policy program lifecycle, including intake, drafting, review, publication, and retirement. You will partner with Security Architecture, ProdSec, Trust, Privacy, and Legal to craft clear standards with precise requirements.

The role sits at the intersection of Security, Compliance, and Engineering, demanding strong writing, stakeholder management, and the ability to manage multiple parallel workstreams without

Qualifications

• 3+ years in security governance, GRC, technical writing, program management, or compliance operations at a software/product tech company.
• U.S. Citizenship or Permanent Residency. We are unable to provide visa sponsorship for this role.
• Direct security-domain experience (AppSec, cloud security, IAM, vulnerability management, or GRC-adjacent) - deep enough to read controls, understand risk, and challenge a requester's draft.
• Proven ability to write clear standards/policies non-security readers can act on.
• Working knowledge of a major security/privacy framework (SOC 2, ISO 27001, NIST CSF, FedRAMP, PCI, HIPAA, EU AI Act, or equivalent).
• Comfort running cross-functional review cycles with senior stakeholders.
• Experience with Git; familiarity with OSCAL and Markdown.
• Experience with a GRC platform (Salesforce eGRC, ServiceNow GRC, Archer, OneTrust, LogicGate, or similar).
• Excellent written and verbal English communication.
• Ability to work independently across many parallel workstreams.
• Highest level of ethics, independence, and professionalism.

Responsibilities

• Prioritize: Triage intake for new/updated standards, policies, and control documents - assign owners and set realistic timelines.
• Build: Partner with SMEs to draft and finalize standards in plain, unambiguous language with crisp technical requirements.
• Facilitate: Own the review/approval cycle end-to-end - schedule CAB reviews, prep read-aheads, capture decisions, track action items.
• Manage: Publish approved standards to the eGRC platform and retire superseded documents.
• Operate: Keep the standards register traceable from external obligations (SOC 2, ISO 27001, FedRAMP, EU AI Act, NIST CSF) to internal SFSS controls.
• Maintain: Run content reviews so every standard has an owner, current review date, and clear ownership map.
• Monitor: Build dashboards on standards health - coverage, freshness, exception load, adoption signals.
• Improve: Support onboarding of new standards driven by high-priority initiatives.
• Announce: Coordinate stakeholder comms - changelogs, engineering briefings, Slack updates.
• Partner: Work with the Exception Management team so every standard has a paired exception path with defined approvers and evidence expectations.
• Optimize: Improve the operating model - templates, workflows, checklists, eGRC config - to reduce cycle time without sacrificing quality.
• Advance: Responsibly use AI/GenAI tooling to accelerate drafting, redlining, and summarization, with human-at-the-helm review.

Skills

Security governance

GRC

Technical writing

Program management

Compliance operations

English communication

Tools

Git

OSCAL

Markdown

Salesforce eGRC

OneTrust

Job description

Salesforce is hiring an Analyst for Security Governance to own the standards and policy program lifecycle, including intake, drafting, review, publication, and retirement. You will partner with Security Architecture, ProdSec, Trust, Privacy, and Legal to craft clear standards with precise requirements.

The role sits at the intersection of Security, Compliance, and Engineering, demanding strong writing, stakeholder management, and the ability to manage multiple parallel workstreams without