Senior GRC Analyst for Common Controls Framework

salesforce.com, inc.; San Francisco (CA); On-site; USD 117,000 - 177,000; Full time

Job summary

Salesforce is seeking an Analyst to support the Common Controls Framework (CCF) program. You will work on security governance, GRC, and operational/product-management tasks, becoming a trusted advisor to security and compliance stakeholders.

You'll map controls to frameworks, maintain control documentation, and drive efficiency and automation across certification programs while collaborating with Eng, Legal, Privacy, and Product teams. Strong English communication and independence are essential.

Qualifications

• 3+ years in security governance, GRC, or compliance operations at a tech company.
• Direct security-domain experience to read controls, understand risk, and challenge a draft.
• Ability to write clear, concise standards, policies, or procedures for non-security readers.
• Working knowledge of major security/privacy frameworks (SOC 2, ISO 27001, NIST CSF, FedRAMP, PCI, HIPAA, EU AI Act).
• Comfort running cross-functional review cycles with senior stakeholders (Engineering, Legal, Privacy, Product).
• Strong attention to detail - versioning, traceability, review dates, approver signatures.
• Experience with a GRC platform (Salesforce eGRC, ServiceNow GRC, Archer, OneTrust, LogicGate).
• Excellent written and verbal English communication.
• Ability to work independently across many parallel workstreams.
• Highest level of ethics, independence, and professionalism.

Responsibilities

• Support the design, maintenance, and evolution of the CCF and its implementation across all Salesforce compliance certification programs.
• Map common controls to applicable frameworks, standards, and certification requirements, identifying reuse opportunities across programs.
• Maintain and update controls throughout their lifecycle - descriptions, mappings, applicability, implementation guidance.
• Support certification programs by analyzing requirements, identifying control coverage, and streamlining assessment processes and timelines.
• Partner cross-functionally to support CCF adoption and implementation.
• Research emerging regulations, standards, and certification requirements for potential impact on the CCF.
• Analyze controls and framework requirements for opportunities to standardize, reuse, and increase efficiency.
• Support efforts to reduce compliance burden by improving CCF processes, controls, and implementation strategies.
• Support identification and implementation of compliance automation opportunities.
• Develop and maintain reporting, metrics, and analyses on CCF adoption, control coverage, and certification readiness.
• Identify and track control gaps and inconsistencies, escalating to senior team members as needed.
• Maintain accurate, current CCF documentation and supporting materials.
• Stay informed on regulatory, standards, and compliance trends, and share relevant updates with the team.
• As experience grows, take ownership of defined controls, mappings, or workstreams and drive their maintenance and improvement.
• Use AI and generative-AI tooling responsibly to enhance CCF processes, stakeholder engagement, and data management.

Skills

Security governance

Security domain

Technical writing

Security framework knowledge

Cross-functional collaboration

Attention to detail

GRC platform experience

English communication

Independent work

Ethics and professionalism

Tools

Salesforce eGRC

ServiceNow GRC

Archer

OneTrust

LogicGate

Job description

Salesforce is seeking an Analyst to support the Common Controls Framework (CCF) program. You will work on security governance, GRC, and operational/product-management tasks, becoming a trusted advisor to security and compliance stakeholders.

You'll map controls to frameworks, maintain control documentation, and drive efficiency and automation across certification programs while collaborating with Eng, Legal, Privacy, and Product teams. Strong English communication and independence are essential.