Senior GovOps Engineer — Secure Cloud Platform

Neon; McLean (VA); On-site; USD 130,000 - 179,000; Full time

Job summary

Databricks is seeking a Senior Support Engineer (GovOps) to join the Cleared Engineering team in McLean, VA. You will handle the most complex platform escalations across Compute, Networking, Storage, and OS, and drive reliability in secure GovCloud enclaves.

The role requires strong Linux internals, cloud infrastructure experience, IaC tooling, and on-site work at the McLean SCIF. You will lead incident response and partner with Core Engineering on fixes.

Qualifications

• Active TS/SCI security clearance.
• Bachelor’s degree in Computer Science, Systems Engineering, Mathematics, or equivalent practical experience.
• 5+ years of experience in Systems Engineering, Cloud Infrastructure, Senior Support Engineering, DevSecOps, or related technical operations role.
• Deep expertise in Linux/Unix operating-system internals, networking, process/resource debugging, and distributed systems.
• Hands-on proficiency in Python, Bash, Go, or Java with the ability to read source code, debug software defects, and write custom diagnostic scripts.
• Proven experience managing, debugging, and operating cloud infrastructure across public or federal cloud boundaries (AWS GovCloud, Azure Government, or GCP).
• Solid working knowledge of Infrastructure-as-Code (IaC) tools such as Terraform or CloudFormation, along with container orchestration mechanics (Docker/Kubernetes).
• 3+ years of experience writing clear, succinct written and verbal technical communications, including technical status reports, incident summaries, or cross-team escalations.
• Ability to work on-site out of our McLean, VA secure facility (SCIF), including participation in an on-call rotation for critical incidents.

Responsibilities

• Drive high-side platform reliability as the technical authority for resolving complex escalations across Compute, Networking, Storage, and OS within air-gapped and GovCloud enclaves.
• Triage system defects, perform root-cause analysis, and collaborate with product engineering to implement permanent bug fixes and fleet-wide supportability improvements.
• Write and adapt custom Python, Bash, or Go scripts and diagnostic tools to automate platform triage and streamline recovery within restricted boundaries.
• Lead technical triage and live incident response during high-consequence platform events, maintaining clear communications under pressure.
• Identify systemic environment blocks, diagnose patch deployment failures, and review IaC configurations to ensure seamless operations.
• Navigate FedRAMP High, ITAR/IL5, and federal security compliance standards in all platform interventions.

Skills

Linux/Unix internals

Networking

Distributed systems

Python

Bash

Go

Java

Technical communications

Cloud infrastructure

On-site readiness

Education

Bachelor’s degree in Computer Science, Systems Engineering, Mathematics, or equivalent

Tools

Terraform

CloudFormation

Docker

Kubernetes

Job description

Databricks is seeking a Senior Support Engineer (GovOps) to join the Cleared Engineering team in McLean, VA. You will handle the most complex platform escalations across Compute, Networking, Storage, and OS, and drive reliability in secure GovCloud enclaves.

The role requires strong Linux internals, cloud infrastructure experience, IaC tooling, and on-site work at the McLean SCIF. You will lead incident response and partner with Core Engineering on fixes.