Senior Google Cloud Platform & Reliability Manager

94-1687665 Bank of America, National Association; United States; On-site; USD 136,000 - 220,000; Full time

Job summary

Bank of America is seeking a Senior Site Reliability Engineer to join a global Platform team. You will collaborate with software engineers, security partners, and cloud platform teams to deliver Infrastructure as Code and observability across Google Cloud.

You will design and operate automated cloud platforms on GCP, manage SLIs/SLOs, and advance reliability through incident management and governance, all in a role that blends independent work with collaboration across international teams.

Qualifications

• 10+ years of experience in Site Reliability Engineering, Software Engineering, Infrastructure Engineering, or Cloud Platform Engineering.
• Hands-on experience designing, implementing, and operating automated, production-grade cloud platforms on Google Cloud Platform (GCP).
• Deep understanding of SRE principles, reliability frameworks, error budgets, incident management, and operational excellence.
• Proven experience developing infrastructure automation using Terraform, Python, Go, Java, or Ansible.
• Experience with GCP services including IAM, Cloud DNS, VPC, Cloud Load Balancing, Cloud Storage, Compute Engine, GKE, Cloud Logging/Monitoring, Cloud Asset Inventory, Security Command Center.
• Experience managing complex identity/authentication ecosystems involving Google Cloud IAM, Workforce Identity Federation, Active Directory, Ping Identity, Okta, SAML/OIDC-based SSO.
• Experience operating secure cloud environments across multiple folders/projects/environments at enterprise scale.
• Strong knowledge of cloud networking: DNS, routing, private connectivity, firewalls, load balancing, service perimeters, and hybrid connectivity.
• Excellent interpersonal, organizational, written, verbal, and presentation skills.
• Proven ability to work independently while collaborating across global teams and managing competing priorities.

Responsibilities

• Collaborate with software engineers, architects, security partners, and platform teams to deliver Infrastructure, Identity, Security, Policy, and Observability as Code.
• Eliminate operational toil, automate manual processes, improve platform reliability, and evolve enterprise cloud capabilities.
• Define and measure platform health through SLIs, SLOs, and Error Budgets, participate in a global support model, and drive operational excellence across Bank of America’s Google Cloud ecosystem.

Skills

Influence

Risk Management

Solution Design

Stakeholder Management

Technical Strategy Development

Analytical Thinking

Application Development

Collaboration

Result Orientation

Solution Delivery Process

Google Cloud

Tools

Terraform

GitHub

GitHub Actions

Cloud Build

Kubernetes

Vertex AI

BigQuery

Cloud Monitoring

Grafana

Splunk

Dynatrace

Job description

Bank of America is seeking a Senior Site Reliability Engineer to join a global Platform team. You will collaborate with software engineers, security partners, and cloud platform teams to deliver Infrastructure as Code and observability across Google Cloud.

You will design and operate automated cloud platforms on GCP, manage SLIs/SLOs, and advance reliability through incident management and governance, all in a role that blends independent work with collaboration across international teams.