Senior Azure SRE - Platform Reliability & Automation Lead

Hobbsnews; Plano (TX); On-site; USD 152,600 - 191,500; Full time

Benefits offered by this job

Discretionary incentive eligible

Benefits eligible

Job summary

Bank of America is seeking a Senior Azure Site Reliability Engineer to design and mature reliability capabilities across the enterprise Azure platform. You will build automation, define SLOs, mentor engineers, and drive production readiness and incident management initiatives.

You will collaborate with cross-functional teams to improve observability, implement error budgets, and deliver reliable cloud services with strong governance and security alignment.

Qualifications

• Advanced experience in Azure platform engineering, SRE, cloud infrastructure, or enterprise cloud operations.
• Deep knowledge of Microsoft Azure architecture, including networking, identity, compute, PaaS, monitoring, security, governance, and resiliency patterns.
• Strong experience designing and developing Terraform modules and infrastructure-as-code automation in enterprise environments.
• Strong understanding of Azure landing zones, hub-and-spoke networking, ExpressRoute or enterprise connectivity, private endpoints, DNS, routing, firewalls, and workload isolation.
• Advanced observability experience with Azure Monitor, Log Analytics, Dynatrace, dashboards, alerting, metrics, and platform telemetry.
• Experience with SRE operating models, SLIs, SLOs, incident response, problem management, toil reduction, and production-readiness reviews.
• Strong scripting or programming experience with Python, PowerShell, Bash, Java, or similar languages.
• Experience operating highly available Azure IaaS and PaaS services in enterprise-scale environments.
• Ability to influence architecture and engineering decisions across multiple technical teams.
• Strong communication skills with the ability to translate complex engineering topics into actionable recommendations.

Responsibilities

• Design solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention.
• Develop software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability.
• Partner with Development and Infrastructure teams to create error-budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggest code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility.
• Identify and plan for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low-level error rates and ‘noise’, and reduce manual support effort and/or improve system reliability.
• Assess monitoring for new changes with development partners and work with monitoring tools team to monitor dashboards and enhance application and system monitoring designs.
• Engage as a subject-matter expert in incident triage efforts, failure scenario modelling and work with the Problem Manager to diagnose root causes for complex/high-impact incident/problem-management investigations.
• Collaborate with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure/improve the reliability of the services they support.
• Lead complex platform reliability initiatives such as secondary-region readiness, egress/ingress observability, private DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation.
• Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting for Azure platform services.
• Develop reusable Terraform modules, automation frameworks, and CI/CD patterns that improve consistency, compliance, and operational quality.
• Drive observability improvements using Azure Monitor, Log Analytics, Dynatrace, Resource Graph, dashboards, and enterprise monitoring tools.
• Identify systemic reliability risks and translate them into engineering roadmaps, remediation plans, automation opportunities, and operational controls.
• Partner with security and governance teams to integrate IAM, policy-as-code, vulnerability remediation, control validation, and audit readiness into Azure platform operations.
• Provide technical design input for new Azure services and workloads to ensure operational readiness before production adoption.
• Mentor SRE engineers and raise the technical bar for automation, troubleshooting, documentation, resiliency design, and production support.
• Create executive-ready technical summaries, reliability narratives, and recommendations for leadership review.

Skills

Architecture

Collaboration

Innovative Thinking

Result Orientation

Solution Design

Adaptability

Analytical Thinking

Influence

Stakeholder Management

Technical Strategy Development

Terraform

Python

Job description

Bank of America is seeking a Senior Azure Site Reliability Engineer to design and mature reliability capabilities across the enterprise Azure platform. You will build automation, define SLOs, mentor engineers, and drive production readiness and incident management initiatives.

You will collaborate with cross-functional teams to improve observability, implement error budgets, and deliver reliable cloud services with strong governance and security alignment.