Senior Global Services Product Manager, Healthcare

Intuitive; Sunnyvale (CA); On-site; USD 150,000 - 176,000; Full time

Job summary

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, seeking a Senior Product Manager, Global Service Offerings to define and execute service strategies that drive recurring revenue and customer value.

You will work across regions with Sales, Marketing, Finance, and Contracts to design, launch, and optimize offerings that align with customer needs and our medical device portfolio.

Qualifications

• 8+ years in product management or portfolio management within healthcare or medical device environments.
• Experience designing and managing global service offerings, including pricing and lifecycle management.
• Knowledge of subscription/recurring revenue models, contract renewals, or tenders.
• Strong financial and analytical skills with data-driven decision making.
• Excellent cross-functional collaboration and influencing abilities.

Responsibilities

• Manage the lifecycle of global service contract offerings from design to launch and retirement.
• Translate customer insights and market research into service offerings aligned to outcomes.
• Develop business cases to secure funding and guide service proposals.
• Define simple, differentiated value propositions for medical device and digital solutions.
• Collaborate with regional and global stakeholders to launch and scale offerings.
• Monitor KPIs and refine strategy based on performance data.
• Support Marketing with enablement materials and training for successful adoption.

Skills

Product management

Portfolio management

Service management

Healthcare

Data analysis

SFDC

Tableau

Education

Bachelor’s degree

Tools

SFDC

Tableau

Job description

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, seeking a Senior Product Manager, Global Service Offerings to define and execute service strategies that drive recurring revenue and customer value.

You will work across regions with Sales, Marketing, Finance, and Contracts to design, launch, and optimize offerings that align with customer needs and our medical device portfolio.