Senior Global Server Ops & Reliability Engineer

Bytedance; San Jose (CA); On-site; USD 122,000 - 272,000; Full time

Job summary

ByteDance is seeking a server operations and maintenance expert to manage new product introduction and online quality operations for its global server fleet. Responsibilities include establishing operation baselines, hardware monitoring, and coordinating with R&D to resolve complex hardware issues.

The role requires strong Linux skills, server lifecycle knowledge, and the ability to work across teams. International travel up to four times per year is expected, with visa support as needed.

Qualifications

• Bachelor’s degree or higher in Computer Engineering, Computer Science or related majors.
• Experience in operation and maintenance of large-scale servers in the Internet industry.
• Familiar with server hardware products lifecycle management and project documentation.

Responsibilities

• Oversee operation management of server new product introduction and develop adaptation and maintenance baselines.
• Design hardware monitoring plans and validate monitoring rules for new models and scenarios.
• Analyze complex hardware issues using server-level logs and coordinate with R&D to find root causes.
• Build and maintain a hardware failure knowledge base and promote monitoring automation and AIOps initiatives.
• Establish unified online quality standards and proactive risk management across batches.
• Travel up to four times per year for visa-supported assignments as required.

Skills

Linux proficiency

Server operation & maintenance

Hardware monitoring

BMC/IPMI/Redfish knowledge

Scripting (Python/Shell)

Education

Bachelor’s degree or higher in Computer Engineering, Computer Science or related majors

Tools

BMC

IPMI

Redfish

Job description

ByteDance is seeking a server operations and maintenance expert to manage new product introduction and online quality operations for its global server fleet. Responsibilities include establishing operation baselines, hardware monitoring, and coordinating with R&D to resolve complex hardware issues.

The role requires strong Linux skills, server lifecycle knowledge, and the ability to work across teams. International travel up to four times per year is expected, with visa support as needed.