Senior Global Programs Manager - Operations & Growth

Amazon.com Services LLC; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Bellevue, WA seeks a Program Manager for Global Ops Enterprise Services (GOES). You will support multiple BUs including new buildings, expansions, retrofits, and tech initiatives, coordinating funding and schedules.

You will develop estimates, track budgets, and manage execution plans while partnering with Finance, PMO, Supply Chain, Construction, and Real Estate to ensure on-time, on-budget delivery.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.

Responsibilities

• Manage and support one or multiple of Amazon's business units: Global Customer Fulfillment, Global Air Program, Global Transportation, Amazon Logistics, Emerging Markets, PillPack, Merch by Amazon, Sort Center Network, and Initiatives.
• Ensure adequate project funding is secured enabling on time and under budget project execution.
• Partner with internal Amazon teams and build processes and tools to enable scalable and flexible operations.
• Develop estimates, assumptions, schedules, cash flow forecasts, track budgets, and manage execution plans.
• Partner and contribute across all functions within Engineering Services and will actively manage multiple stakeholders including Finance, Program Management Office, Supply Chain Capacity, Startup, Launch, Real Estate, Construction, Operations Engineering, and Procurement.
• Manage Funding Milestones and Schedule Dependencies.
• Collaborate amongst multiple cross-functional teams to align project planning, financial entitlement, and effective investment decision making.
• Partner closely with downstream partners to ensure funding for a program is delivered on-time and with a high quality driving minimal defects to project deployment and execution.

Skills

Program management

Data analysis

Stakeholder communication

Financial forecasting

Education

Master's degree or MBA

Tools

AI tools

Job description

Amazon.com Services LLC in Bellevue, WA seeks a Program Manager for Global Ops Enterprise Services (GOES). You will support multiple BUs including new buildings, expansions, retrofits, and tech initiatives, coordinating funding and schedules.

You will develop estimates, track budgets, and manage execution plans while partnering with Finance, PMO, Supply Chain, Construction, and Real Estate to ensure on-time, on-budget delivery.