Senior Program Manager, Capital Operations, GOES Team

Amazon.com Services LLC; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Bellevue, WA seeks a Program Manager for Global Ops Enterprise Services (GOES). You will support multiple BUs including new buildings, expansions, retrofits, and tech initiatives, coordinating funding and schedules.

You will develop estimates, track budgets, and manage execution plans while partnering with Finance, PMO, Supply Chain, Construction, and Real Estate to ensure on-time, on-budget delivery.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.

Responsibilities

• Manage and support one or multiple of Amazon's business units: Global Customer Fulfillment, Global Air Program, Global Transportation, Amazon Logistics, Emerging Markets, PillPack, Merch by Amazon, Sort Center Network, and Initiatives.
• Ensure adequate project funding is secured enabling on time and under budget project execution.
• Partner with internal Amazon teams and build processes and tools to enable scalable and flexible operations.
• Develop estimates, assumptions, schedules, cash flow forecasts, track budgets, and manage execution plans.
• Partner and contribute across all functions within Engineering Services and will actively manage multiple stakeholders including Finance, Program Management Office, Supply Chain Capacity, Startup, Launch, Real Estate, Construction, Operations Engineering, and Procurement.
• Manage Funding Milestones and Schedule Dependencies.
• Collaborate amongst multiple cross-functional teams to align project planning, financial entitlement, and effective investment decision making.
• Partner closely with downstream partners to ensure funding for a program is delivered on-time and with a high quality driving minimal defects to project deployment and execution.

Skills

Program management

Data analysis

Stakeholder communication

Financial forecasting

Education

Master's degree or MBA

Tools

AI tools

Job description

Program Manager – Global Ops Enterprise Services (GOES)

Global Ops Enterprise Services (GOES) is looking for a Program Manager that can provide capital operations and project management support directly contributing to growing Amazon's Worldwide Operations network. As a Program Manager, you will be responsible for supporting multiple Business Units, including support for new buildings, expansions, retrofits and new technology initiatives.

Key job responsibilities

• Manage and support one or multiple of Amazon's business units: Global Customer Fulfillment, Global Air Program, Global Transportation, Amazon Logistics, Emerging Markets, PillPack, Merch by Amazon, Sort Center Network, and Initiatives.
• Ensure adequate project funding is secured enabling on time and under budget project execution.
• Partner with internal Amazon teams and build processes and tools to enable scalable and flexible operations.
• Develop estimates, assumptions, schedules, cash flow forecasts, track budgets, and manage execution plans.
• Partner and contribute across all functions within Engineering Services and will actively manage multiple stakeholders including Finance, Program Management Office, Supply Chain Capacity, Startup, Launch, Real Estate, Construction, Operations Engineering, and Procurement.
• Manage Funding Milestones and Schedule Dependencies.
• Collaborate amongst multiple cross-functional teams to align project planning, financial entitlement, and effective investment decision making.
• Partner closely with downstream partners to ensure funding for a program is delivered on-time and with a high quality driving minimal defects to project deployment and execution.

Basic Qualifications:

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications:

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually