Senior Global Logistics & Operations Manager

jas; San Francisco (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

JAS Forwarding (USA), Inc. in San Francisco seeks an Operations Manager to oversee air/ocean imports-exports, warehousing, and customs brokerage oversight.

You will support branch excellence, drive product initiatives, and ensure operational, financial, and compliance objectives are met. The role requires a strong leader with 7+ years in freight forwarding, supervisory experience, and advanced English proficiency.

Qualifications

• Bachelor's degree preferred and 7+ years in freight forwarding operations.
• Experience supervising teams and driving KPIs.
• Strong written and verbal communication in a fast-paced environment.

Responsibilities

• Oversee imports/exports via air/ocean and oversee warehousing and customs brokerage.
• Support branch operational excellence and financial/compliance objectives.
• Manage KPIs using dashboards and coordinate staff workloads.
• Collaborate with operations, sales, warehousing, and support teams to hit budgets.
• Develop staff through coaching and training.

Skills

Leadership

KPI management

Cross-team collaboration

Attention to detail

Proficiency with PowerBI

Microsoft Office

Education

Bachelor's degree preferred

Tools

CargoWise (C1)

PowerBI

Excel

Job description

JAS Forwarding (USA), Inc. in San Francisco seeks an Operations Manager to oversee air/ocean imports-exports, warehousing, and customs brokerage oversight.

You will support branch excellence, drive product initiatives, and ensure operational, financial, and compliance objectives are met. The role requires a strong leader with 7+ years in freight forwarding, supervisory experience, and advanced English proficiency.