Senior Global Customer Quality Leader

RiseMe; Fort Collins (CO); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Company matched 401(k)

Paid time off

Tuition reimbursement

Job summary

Advanced Energy in Fort Collins, CO seeks a Sr Manager of Customer Quality to drive customer satisfaction and retention for a major OEM. You will guide global quality strategies and oversee executive relationships.

The role requires leading cross-functional teams, implementing CAPA and 8D processes, and building scalable quality solutions across product lifecycles. Travel up to 10-20% may be required.

Qualifications

• Experience in fast-paced manufacturing environments.
• 8-10 years in technical or quality management.
• Experience with plasma, data center, industrial, and medical customers.

Responsibilities

• Own executive quality relationship with strategic OEMs.
• Define global customer quality strategies across design to service.
• Lead audits, executive reviews, supplier assessments, and PCN/ECR actions.
• Drive systemic quality improvements and cross-functional collaboration.

Skills

Communication

Leadership

Problem solving

Project management

Team leadership

Education

Bachelor's degree in Engineering or Science

MBA or advanced degree

Tools

SAP / Oracle ERP

Microsoft Office

Statistical tools / SPC

Job description

Advanced Energy in Fort Collins, CO seeks a Sr Manager of Customer Quality to drive customer satisfaction and retention for a major OEM. You will guide global quality strategies and oversee executive relationships.

The role requires leading cross-functional teams, implementing CAPA and 8D processes, and building scalable quality solutions across product lifecycles. Travel up to 10-20% may be required.