Senior Global Custody Registration Market Specialist

Brown Brothers Harriman; Boston (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Brown Brothers Harriman (BBH) in Boston seeks a Senior Global Custody Registration Market Specialist to own end-to-end foreign investor registration workflows and coordinate with client servicing groups and sub-custodian providers to open required cash and securities accounts. You will ensure timely, accurate responses and build expertise in client structures.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities while driving

Qualifications

• BS/BA degree in business or finance or equivalent work experience.
• 1-2 years of custody or onboarding experience.
• Ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication and client service orientation.
• Experience with emerging markets onboarding.

Responsibilities

• Own end-to-end foreign investor registration / market investment workflows.
• Coordinate submissions, approvals, and market-specific documentation with client servicing groups and sub-custodian providers.
• Provide timely and accurate resolution of inquiries to ensure client service is met.
• Develop expertise in assigned client structures and advise stakeholders on readiness and timelines.
• Contribute to onboarding and registration process improvements.

Skills

Strong written & verbal communication

Attention to detail

Analytical skills

Priority & time management

Onboarding experience

Education

BS/BA in business or finance or equivalent

Job description

At BBH, Partnership is more than a form of ownership- it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

The Senior Global Custody Registration Market Specialist is a member of the CAP Registration team in Service Delivery, which is the department that s responsible for managing the market investment approval and account opening processes for markets that require foreign investor registration and/or documentation requirements to open cash and securities accounts.

You will liaise with BBH client servicing groups and sub-custodian providers to process registration requests. You will complete registration database updates and maintenance and updates to registration kits for assigned markets. The position requires an individual with great attention to detail, organization, accuracy, and client service skills.

Global Market Entry & Custody Onboarding

• Own end-to-end foreign investor registration / market investment workflows, enabling clients to open required cash and securities accounts to begin investing.
• Partner with BBH client servicing groups and sub-custodian providers to coordinate submissions, approvals, and market-specific documentation requirements.
• Provides timely and accurate resolution of internal and client inquiries to ensure exceptional levels of client service are met.
• Develop expertise in assigned client structures and advise internal stakeholders on market entry readiness, documentation expectations, and timeline drivers.
• Contribute to initiatives that strengthen onboarding and registration processes through automation and process improvements.

Client Experience & Stakeholder Management

• Provide clear, proactive status updates to internal stakeholders and external clients throughout the registration lifecycle.
• Anticipate, investigate, and resolve issues that could delay approvals; escape risks early to protect client experience and outcomes.
• Support clients by completing registration documentation based on foundation materials and guiding clients through required steps and milestones.
• Initiate and manage client requests ensuring accurate tracking and transparency throughout the process.
• Utilize relevant internal technology solutions to effectively manage client inquiries

Required Skills

• BS/BA degree preferably in a business or finance related concentration and/or equivalent work experience
• 1-2 years of custody experience (closely related onboarding/client service experience in Custody/securities services preferred).
• Ability to manage competing priorities and deliver accurately under tight deadlines.
• Strong written and verbal communication skills; confidence engaging on complex issues with internal partners and external clients.
• High attention to detail, strong organization, and an ownership mindset.
• Strong ability to apply analytical skills to data, workflows, numeric information and problem solving
• Experience with emerging markets onboarding

Salary Range

MA: $60,000 - $75,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck- providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences.

We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development- so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice- creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often- pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.