Senior Generalist, Human Resources & Faculty Affairs

Columbia University Irving Medical Center; New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Columbia University Irving Medical Center seeks a Senior Generalist for Human Resources and Faculty Affairs. This role encompasses comprehensive support to the HR/FA team, including recruitment, onboarding, payroll processing, and compliance. The ideal candidate holds a Bachelor’s degree and has a minimum of three years of HR experience. Competencies in Microsoft Office, analytics, and the ability to work independently under pressure are essential. A salary range of $85,000-$90,000 is offered, reflecting the candidate's qualifications and experience.

Qualifications

• Minimum of 3 years of relevant experience in human resources.
• Ability to work under pressure with minimal supervision.
• Strong knowledge of University policies and procedures.

Responsibilities

• Provide comprehensive support to HR/Faculty Affairs.
• Assist with recruitment, onboarding, and payroll processing.
• Liaise with internal and external constituents to resolve issues.

Skills

Resourceful

Organized

Detail-oriented

Analytical skills

Problem-solving skills

Microsoft Office proficiency

Education

Bachelor’s degree or equivalent

Tools

PeopleSoft

Talentlink

ServiceNow HR Ticketing System

Job description

Grade 104

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: 85,000-90,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Senior Generalist, Human Resources and Faculty Affairs, will provide comprehensive support to Human Resources/Faculty Affairs, collaborating on departmental projects as needed. They will regularly meet with HR/FA Manager(s) and/or Director(s) to request updates, participate in team meetings to review transaction statuses, assist in training and mentoring colleagues, and serve as a liaison for internal and external stakeholders to ensure timely processing of HR/FA transactions. The Senior Generalist will offer guidance to peers and provide backup support as required, including vacation coverage for departments. They should demonstrate solid knowledge and the ability to handle typical situations independently or with minimal supervision, and work with lower-level roles to maintain consistent resolution of typical situations.

Responsibilities

• Meet regularly with Directors or designees to provide updates on request status; attend meetings with the HR/FA team and/or Division Administrator to review transaction status.
• Assist with training, mentoring, and education of peers, colleagues, and new hires in relevant areas of expertise.
• Liaise with internal and external constituents to resolve issues and ensure timely processing of new‑hire/appointment, reappointment, termination, and other related transactions.
• Provide backup support and guidance to other generalists, managers, and directors as necessary.
• Provide vacation and time‑off backup coverage for departments (may provide short‑term or extended coverage assignments).

Recruitment

• Assist with the recruitment of staff by posting positions using Columbia’s job site (Talentlink and Asr/Interfolio) and additional advertising sources.
• Scheduling in‑person meetings, managing the I‑9 process, completing pre‑hire background checks, and processing all new hires and employment‑related changes.
• Review applications and interview applicants to match experience with specific job‑related requirements.
• Independently coordinate all pre‑boarding activities for the various employee populations.
• Maintain effective communication with new hires and departments to ensure a smooth onboarding experience.
• Recruitment Process Competency: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.

Onboarding

• Responsible for onboarding staff, faculty, researchers, and students including scheduling welcome programs, medical surveillance, and UNI creation.
• Initiate and process template‑based hires in PeopleSoft and/or nominations ensuring accurate collection and processing of information in PAC.
• Process all short‑term visitors and students using JIRA.
• Onboarding Process Competency: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.

Payroll and PeopleSoft Process Management

• Oversee the department’s preparation and processing of payroll using TLAM and manage time‑off tracking.
• Manage the collections and verification of time‑off trackers for all Officers ensuring submissions are up to date and approved by supervisors.
• Process employment‑related changes in TalentLink and PeopleSoft (PAF updates, promotions, reclassifications, leaves, and terminations).
• Payroll and PeopleSoft Competencies: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.

Compliance and Immigration

• Responsible for immigration needs of faculty and staff, assisting with sponsorship for F‑1, J‑1, H‑1, O‑1, and TN‑1 visas and preparing documentation for accompanying family members.
• Process new visas and renewals using Compass; maintain communication with ISSO as appropriate; submit termination forms to ISSO.
• Track and ensure compliance with I‑9 processing, annual hospital training, influenza program, COVID‑19 safety & monitoring, HIPAA training, conflict of interest, medical surveillance, and visa status.
• Visa and Compliance Competencies: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.

Faculty Appointments, Reappointments & Promotions

• Work with the Medical Staff Office to manage the credentialing process for new faculty and other credentialed staff (e.g., nurses).
• Manage the reappointment process yearly, maintaining focus on adherence to deadlines.
• Faculty Appointment/Reappointment & Promotion Competencies: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.

Systems and Project Work

• Use ServiceNow HR Ticketing System to manage all requests and communicate with the HR/FA team.
• Maintain and update employee records; upload forms and documents into Visual Vault.
• IT System Competencies: Demonstrates solid knowledge and ability, can independently or with minimal supervision apply the competency in typical situations, mentors lower level roles.
• Manage special projects designated by the Associate Vice Dean for Human Resources/CAO.
• Other duties as assigned or requested.

Off Boarding

• Conduct exit interviews and follow up as appropriate.
• Discuss exit interview data with Manager/Director to make recommendations for corrective action and continuous improvement.

Employee & Labor Relations

• Proactively respond to employee relations issues and escalate all concerns, issues, or complaints to the Department of Medicine Directors of HR/FA.
• Handle harassment allegations and civil rights complaints by escalating to Department Directors of HR/FA.
• With oversight and approval from Directors, maintain working relationships with union delegates and CUIMC Labor Relations team, adhering to labor contract terms by monitoring day‑to‑day implementation of wages, hours, and working conditions.
• Employee & Labor Relations Competency: Demonstrates basic knowledge and processes within the CBAs and can apply the competency in common situations with limited complexity.

Minimum Qualifications

• Bachelor’s degree or equivalent required plus a minimum of 3 years of relevant experience.
• Resourceful, organized, detail‑ and task‑oriented with ability to establish priorities and follow up on multiple issues in a time‑sensitive manner; skilled at working under pressure and with minimal supervision and sound independent judgment required.
• Ability to exercise a high degree of professionalism, diplomacy, discretion, firmness, and collaboration in dealing with individuals at all levels.
• Strong analytical and tenacious problem‑solving skills necessary.
• Excellent computer skills including thorough knowledge of Microsoft Office, databases, and advanced spreadsheet skills.
• Must be able to quickly acquire knowledge of University policies, procedures, and systems.

Preferred Qualifications

• Bachelor’s degree in Human Resources or a related field.
• Certification (SHRM, Labor Relations, HR, etc.) preferred.
• Healthcare and/or Academic Medicine experience preferred.
• Human Resources experience preferred.

Equal Opportunity Employer / Disability / Veteran. Columbia University is committed to the hiring of qualified local residents.