Senior General Manager Swim School

safesplash-careers; Alexandria (VA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Paid time off

Training & development

Flexible Hours

Free swim lessons for family

Career growth tracks

Personal time off

Job summary

SafeSplash Alexandria is seeking a General Manager to oversee all aspects of product and customer service, with growth opportunities and a focus on school‑age aquatic programs.

Responsibilities include strategy development, revenue growth, margin optimization, and leading a team across front desk, retail, and instructional sessions.

Qualifications

• Experience in aquatics management.
• Experience with swim instruction.
• Experience with children and young families.
• Knowledge of pool maintenance and operation (CPO/AFO) or equivalent.

Responsibilities

• Develop and manage the strategies that grow the business.
• Partner with the Regional Manager on customer service vision and direct sales.
• Lead the District Manager with vision and leadership.
• Develop and manage the P&L to hit revenue, costs and margin goals.
• Drive programs that grow the business while maintaining margins.
• Forecast, budget, plan and set goals.
• Set and manage productivity and performance expectations for personnel.
• Organize and develop a motivated team to deliver service and grow the business.
• Attract and hire quality staff for open positions.
• Manage front desk and retail customer service.
• Perform swim instruction as necessary.

Skills

Leadership

Teamwork

Communication

Scheduling

Budgeting

Customer service

Sales

Tools

iClassPro

Job description

Benefits:

• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Training & development

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Manager at SafeSplash Alexandria (Kingstowne)! The General Manager position is an integral member of our senior management staff and is directly responsible for all aspects of our product and customer service. The position has excellent opportunity for growth and upward mobility for qualified candidates.

Why work at Streamline Brands?

• A Company Culture of trust and support that you won’t find anywhere else
• Streamline Brands Curriculum Certification
• Streamline Brands pays at or above market wages, commensurate with experience
• Quarterly Bonuses tied to performance
• Flexible Hours
• Free Swim Lessons for immediate family of employees
• Multiple Career Growth Tracks
• Personal Time off

What will you do as a Manager?

• Develop, implement, and manage the strategies that grow the business
• Responsible for partnering with the Regional Manager in establishing and maintaining the customer service vision and strategy, strategy execution, customer and community interaction, and direct sales
• Assist the District Manager in providing the vision, leadership, and direction to all who impact the business
• Responsible for developing and managing the P&L to achieve or exceed objectives in the areas of revenue growth, costs, and margin
• Continuously drive programs/processes that grow the business while optimizing margins
• Responsible for effectively forecasting, budgeting, planning, and setting goals
• Responsible for setting and managing productivity and performance expectations for personnel
• Responsible for organizing and developing an effective team that is motivated to successfully deliver service and to grow the business
• Responsible for attracting and hiring quality individuals who possess the necessary skills, knowledge, and experience required to fill open job positions
• Manage customer service at the front desk and retail counter
• Perform swim instruction, as necessary.

What are we looking for in a Manager?

• Leadership skills and the ability to motivate, supervise and develop staff
• Ability to work effectively in a team environment
• Ability to work any day of the week
• Required:
  • Previous experience with aquatics management
  • Previous experience with swim instruction
  • Experience working with children and young families
  • Experience using iClassPro or similar platform
  • Knowledge of swimming pool maintenance & operation (Certified Pool Operator or Aquatics Facility Operator)