Senior General Manager

Jones Lang LaSalle Incorporated; Washington (District of Columbia); On-site; USD 150,000 - 162,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Washington, DC, is seeking a Senior General Manager to lead and oversee real estate operations across a portfolio. You will mentor teams, manage client relationships, and drive performance against ambitious targets.

The role requires 10+ years in CRE leadership, strong financial acumen, and proficiency with CMMS and MS Office. On-site presence is required with a comprehensive benefits package and competitive pay.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Finance, or related field preferred.
• 10+ years of progressive leadership experience in commercial real estate or related professional services.
• Strong relationship management skills with ability to grow major client relationships.
• Experience leading and developing cross-functional teams.
• Excellent financial acumen with budgeting, forecasting, and financial analysis experience.
• Proficiency in real estate management software, CMMS systems, and Microsoft Office Suite.
• Valid real estate license or ability to obtain within timeframe.
• Excellent communication and presentation skills for executive-level audiences.

Responsibilities

• Oversee operational performance across a portfolio of properties and client satisfaction metrics.
• Build and maintain relationships with key client contacts as their strategic advisor.
• Mentor and develop talent, fostering a culture of collaboration and strong team performance.
• Develop and implement annual operating budgets and capital plans with timely financial reporting.
• Analyze financial performance and present strategic recommendations to senior leadership.
• Ensure compliance with company policies, regulations, and safety standards.
• Oversee tenant satisfaction program and third-party services bidding processes.
• Lead cross-functional teams and drive continuous learning and development.
• Present to senior leadership on business performance and strategic initiatives.
• Champion diversity, equity, and inclusion across teams.

Skills

Leadership

Relationship management

Cross-functional teams

Budgeting & forecasting

Real estate software

CMMS software

Microsoft Office

Education

Bachelor's degree in Business/Real Estate/Finance

Tools

CMMS

Microsoft Office Suite

Job description

Senior General Manager### Senior General ManagerApply: On-site: Washington, DC: Full time: Posted Today: REQ544912**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations. This role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide teams toward ambitious performance targets. The position demands strong leadership capabilities as you'll mentor team members, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry. **What your day-to-day will look like:*** Oversee operational performance across a portfolio of properties, ensuring delivery excellence and client satisfaction metrics* Build and maintain relationships with key client contacts, serving as their primary strategic advisor and trusted partner* Mentor and develop talent, fostering a culture of collaboration that strengthens team performance* Develop and implement annual operating budgets and capital plans, and ensure timely and accurate financial reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders* Calculate operating expense reconciliations on both a quarterly and annual basis* Ensure compliance with company policies, industry regulations, and safety standards across all managed operations* Oversee tenant satisfaction program* Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards* Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement* Present to senior leadership and key stakeholders on business performance and strategic initiatives* Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams* Any other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations**On-site presence required****Required qualifications:*** Bachelor's degree (Business Administration, Real Estate, Finance, or related field preferred)* 10+ years of progressive leadership experience in commercial real estate or related professional services* Strong relationship management skills with demonstrated ability to grow major client relationships* Experience leading and developing cross-functional teams* Excellent financial acumen with experience in budgeting, forecasting, and financial analysis* Proficiency in real estate management software, CMMS systems, and Microsoft Office Suite* Valid real estate license or ability to obtain within specified timeframe* Excellent communication and presentation skills for executive-level audiences and stakeholder management**Preferred qualifications:*** Professional certifications such as CPM, CCIM, RPA, or equivalent industry credentials* Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives* Active involvement in industry associations and thought leadership within the commercial real estate communityThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Expected compensation for this position:** 150,000.00 – 162,000.00 USD per year *Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.* **Location:**On-site –Washington, DC**Job Tags:** If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.