Senior General Liability Claims Specialist

CNA Insurance; Chicago (IL); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance in Chicago, IL seeks an individual contributor to manage highly complex commercial claims within Auto/General Liability/Construction Auto & General Liability lines. The role coordinates all aspects of claim resolution, delivering high-quality outcomes and strong customer service.

Hybrid schedule requires 2 days in office weekly. Demonstrated expertise in complex investigations, negotiation, and strategy is essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Professional designation preferred.
• Typically a minimum eight years claims experience.

Responsibilities

• Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
• Coordinates discovery and litigation strategy with staff counsel or panel attorneys.
• Negotiates highly complex settlement packages, and authorizes payment within scope of authority.
• Coordinates third party recovery with subrogation/salvage unit.
• Analyses claims activities; prepares and presents reports to management and other internal business partners and clients.

Skills

Communication

Negotiation

Presentation

Analytical thinking

Problem solving

Project prioritization

Adaptability

Education

Bachelor's degree or equivalent experience

Professional designation preferred

Tools

Microsoft Office

Job description

CNA Insurance in Chicago, IL seeks an individual contributor to manage highly complex commercial claims within Auto/General Liability/Construction Auto & General Liability lines. The role coordinates all aspects of claim resolution, delivering high-quality outcomes and strong customer service.

Hybrid schedule requires 2 days in office weekly. Demonstrated expertise in complex investigations, negotiation, and strategy is essential.