Senior General Liability Claims Consultant

CNA Insurance; Melville (NY); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance seeks an experienced claims professional to manage highly complex commercial auto/general liability claims. The role requires coordinating resolution strategies, supervising investigations, and communicating with insureds and stakeholders.

Hybrid schedule with two days in the CNA office weekly. Ideal candidates bring a bachelor’s degree, a minimum of eight years of claims experience, and advanced negotiation and analytical skills.

Qualifications

• Bachelor's degree or equivalent experience required.
• Eight years of claims experience typical.
• Strong knowledge of insurance claims principles and practices.
• Advanced negotiation and communication skills.
• Ability to analyze complex claim facts and issues.
• Proficiency in Microsoft Office and related software.

Responsibilities

• Manage highly complex investigations of claims, including coverage, liability and damages.
• Coordinate discovery and litigation strategy with counsel.
• Negotiate settlement packages and authorize payments within authority.
• Coordinate subrogation and third-party recovery.
• Analyze claims activities and report to management.
• Guide less experienced staff and monitor regulatory changes.

Skills

Claims resolution

Communication

Negotiation

Analytical thinking

Project management

Microsoft Office

Regulatory knowledge

Education

Bachelor's degree

Job description

CNA Insurance seeks an experienced claims professional to manage highly complex commercial auto/general liability claims. The role requires coordinating resolution strategies, supervising investigations, and communicating with insureds and stakeholders.

Hybrid schedule with two days in the CNA office weekly. Ideal candidates bring a bachelor’s degree, a minimum of eight years of claims experience, and advanced negotiation and analytical skills.