Senior General Liability Claims Strategist (Hybrid)

CNA Insurance; Plano (TX); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking an experienced claims professional to manage highly complex commercial auto/general liability claims. This role requires coordinating all aspects of the resolution process, with a focus on high-quality outcomes and customer service.

The position operates with a flexible, hybrid schedule, requiring two days per week in a CNA office. Candidates typically have a bachelor’s degree, a professional designation, and about eight years of claims experience.

Qualifications

• Bachelor's degree required.
• Professional designation preferred.
• Typically eight years claims experience.
• Strong communication and negotiation skills.

Responsibilities

• Manages highly complex investigations of claims, including coverage, liability and damages.
• Coordinates discovery and litigation strategy with counsel.
• Negotiates settlement packages and authorizes payments within authority.
• Coordinates third party recovery with subrogation unit.
• Provides guidance to less experienced staff and other areas.

Skills

Advanced claims knowledge

Negotiation skills

Communication skills

Analytical thinking

Microsoft Office

Education

Bachelor's degree

Professional designation

8+ years claims experience

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an experienced claims professional to manage highly complex commercial auto/general liability claims. This role requires coordinating all aspects of the resolution process, with a focus on high-quality outcomes and customer service.

The position operates with a flexible, hybrid schedule, requiring two days per week in a CNA office. Candidates typically have a bachelor’s degree, a professional designation, and about eight years of claims experience.