Senior Furniture Service Technician - Level 3

Ashley Furniture Industries; Warren (MI); On-site; USD 36,000 - 64,000; Full time

Job summary

Ashley Furniture Industries is seeking a Service Technician to repair case goods, leather and upholstery, including in-home scenarios. You will perform minor repairs, refinishing, and part replacements with a strong customer-centric focus to deliver a world-class experience.

Safety and cleanliness in the workshop are essential, with collaboration across warehouse and other technicians. As the largest home furnishings manufacturer, Ashley emphasizes growth values, problem solving, and commitment

Responsibilities

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surface of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Performs advance replacement part repairs.
• Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.
• Helps to inspect damaged product and conveys if it can be repaired to like new conditions.
• Works with warehouse personnel on techniques of minor touch up on products during the inspection process.
• Documents and follows through on reocurring product damages.
• Assists other technicians.
• Accurately reports situations that occur when repairs can not be completed.
• Must be able to assess damages to determine the most efficient way to repair them.
• Identifies damage, loss or surplus of goods and materials stored in the warehouse.
• Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
• Complies with safety regulations and maintains clean and orderly work areas.
• Maintains proper safety usage of all products that are used within the department.

Job description

Ashley Furniture Industries is seeking a Service Technician to repair case goods, leather and upholstery, including in-home scenarios. You will perform minor repairs, refinishing, and part replacements with a strong customer-centric focus to deliver a world-class experience.

Safety and cleanliness in the workshop are essential, with collaboration across warehouse and other technicians. As the largest home furnishings manufacturer, Ashley emphasizes growth values, problem solving, and commitment