Senior Fund Operations Leader: Payments & Oversight

Thornburg Investment; Santa Fe (NM); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) safe harbor & profit sharing

Flexible work arrangements

Education reimbursement

Onsite cafeteria

Onsite fitness center

Referral program

Job summary

Thornburg Investment in Santa Fe, NM seeks a Senior Manager, Fund Operations to oversee Transfer Agent activities and governance of intermediary payments, including 12b-1 and shareholder servicing. You will lead a team, define KPIs, and drive process improvements across partnerships with Sales, Legal, Compliance, Finance, and Fund Administration, while supporting audits and regulatory reviews.

The role emphasizes risk management, scalability, and automation to strengthen Thornburg mutual funds’

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or related field.
• 10–15+ years in fund/ intermediary operations with 5+ in leadership.
• Experience designing managing intermediary oversight and payment programs.
• Experience supporting SEC exams, internal audits, and compliance reviews.
• Experience evaluating operational risks and implementing control frameworks.
• Active participation in industry organizations (ICI, NICSA, DTCC).
• FINRA Series 7, 24, and 99 licenses.

Responsibilities

• Lead and manage intermediary payment administration, contracting, and oversight activities.
• Set goals, KPIs, and service standards; implement process improvements.
• Oversee review and administration of intermediary agreements and payments (12b-1, shareholder servicing).
• Manage lifecycle of intermediary agreements and contractual obligations.
• Design and enhance the intermediary oversight program for risk tracking.
• Collaborate with Sales, Legal, Compliance, Finance, Fund Administration, Operations.
• Develop procedures, controls, and documentation; support audits and examinations.
• Prepare reporting on intermediary payments and governance; present to boards.

Skills

Leadership

Operational oversight

Analytical thinking

Communication

FINRA licenses

Education

Bachelor's degree in Business Administration/Finance/Accounting

Tools

FINRA licenses: Series 7/24/99

Job description

Thornburg Investment in Santa Fe, NM seeks a Senior Manager, Fund Operations to oversee Transfer Agent activities and governance of intermediary payments, including 12b-1 and shareholder servicing. You will lead a team, define KPIs, and drive process improvements across partnerships with Sales, Legal, Compliance, Finance, and Fund Administration, while supporting audits and regulatory reviews.

The role emphasizes risk management, scalability, and automation to strengthen Thornburg mutual funds’