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We are seeking an experienced Senior Functional Business Analyst to lead complex functional analysis and requirements definition for business-critical initiatives.
The ideal candidate will be highly analytical and capable of independently investigating conflicting business rules, workbooks, processes, and data, identifying gaps and inconsistencies, and translating findings into clear, detailed, and development-ready requirements.
This role requires someone who can work closely with Client Subject Matter Experts (SMEs) while proactively leading discovery conversations, determining the inputs and decisions required, and driving requirements to closure without requiring step-by-step direction.
Note: This is remote with some onsite travel for a workshop
Key Responsibilities:
- Independently investigate and reconcile conflicting business rules, workbooks, processes, and data across multiple sources.
- Analyze complex business processes and identify gaps, inconsistencies, dependencies, and exceptions.
- Translate business findings into detailed and development-ready functional requirements.
- Define and document detailed calculation logic, formulas, and processing rules.
- Develop comprehensive decision tables to clearly represent complex business rules and outcomes.
- Identify and document business exceptions, edge cases, and exception-handling requirements.
- Define appropriate business controls and validation requirements.
- Develop detailed validation scenarios to ensure business rules and calculation logic are implemented correctly.
- Work collaboratively with Client SMEs to understand business processes and obtain required inputs.
- Independently determine what information, inputs, and decisions are required from SMEs rather than relying on stakeholders to prescribe the analysis approach.
- Proactively lead SME discussions by asking relevant questions, challenging assumptions, identifying gaps, and driving conversations toward clear outcomes.
- Resolve ambiguity and conflicting requirements through structured analysis and stakeholder discussions.
- Take end-to-end ownership of functional analysis and documentation with minimal supervision.
- Partner closely with development and QA teams to ensure requirements are sufficiently detailed for implementation and testing.
- Support developers and testers with functional clarifications throughout the delivery lifecycle.
- Maintain clear, accurate, complete, and traceable functional documentation.
Required Skills & Experience:
- 7–10 years of experience as a Business Analyst, Functional Analyst, Senior Business Analyst, or similar role.
- Strong experience performing complex functional and business analysis.
- Demonstrated ability to analyze and reconcile conflicting requirements, business rules, processes, spreadsheets/workbooks, and data.
- Business and functional requirements
- Business rules
- Process flows
- Exceptions and edge cases
- Controls
- Development-ready requirements
- Strong analytical and structured problem-solving capabilities.
- Ability to independently investigate complex problems and arrive at logical conclusions.
- Strong requirements, elicitation and stakeholder management skills.
- Demonstrated ability to lead SME discussions and discovery sessions independently.
- Ability to identify the information required from SMEs and proactively drive conversations to obtain it.
- Experience translating ambiguous business requirements into precise specifications for development and QA teams.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision and take complete ownership of assigned functional areas.
Preferred Skills:
- Experience working on complex financial, credit, underwriting, pricing, or rules-based business processes.
- Strong proficiency with Excel and complex business workbooks.
- Experience performing data analysis and reconciliation.
- Understanding software development and testing lifecycles.
- Experience working with Agile/Scrum delivery teams.
- Familiarity with JIRA, Confluence, process mapping, and requirements management tools.
- Experience working directly with enterprise customers and senior business stakeholders.
- Independent Ownership: Ability to independently drive functional analysis from discovery through development-ready documentation.
- Analytical Thinking: Ability to break down complex and conflicting information into structured business logic.
- Proactive Leadership: Ability to lead SME discussions without waiting for detailed instructions.
- Attention to Detail: Ability to identify subtle inconsistencies, exceptions, and dependencies across processes and data.
- Stakeholder Management: Ability to effectively engage SMEs and drive discussions toward decisions and closure.
- Documentation Excellence: Ability to produce precise requirements that development and QA teams can directly implement and validate.
- Problem Solving: Ability to navigate ambiguity and establish clarity through structured investigation and analysis.