Senior Functional Analyst

Gdh Consulting, Inc.; Kearneysville (WV); Hybride; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance options

Dental & vision coverage

Life and disability insurance

401(k) plan

Wellbeats membership

Gym discount

Employee referral program

Résumé du poste

GDH is seeking a senior administrative and technical writer to provide high-level support to leadership in a vendor-driven engineering environment. The role spans documentation, business analysis, and project coordination with cross-functional teams to ensure accurate records and timely execution.

Responsibilities include managing calendars, coordinating government and vendor meetings, drafting communications, and maintaining SOPs and policies.

Qualifications

• Minimum 8 years of relevant experience in administrative, operational, analytical, technical writing, or related functions within an IT or technical environment.
• Experience developing professional technical and business documentation within a technical or engineering environment.
• Strong written and verbal communication skills with attention to detail, organization, and follow-through.

Responsabilités

• Provide administrative and operational support to senior leadership, including managing calendars, coordinating meetings, and preparing briefing materials.
• Coordinate meetings with government stakeholders, internal teams, and external vendors, including preparing agendas, presentations, reports, and supporting materials.
• Attend meetings, document key technical and operational discussions, and track action items, milestones, and deadlines to support timely follow-up.
• Draft, review, and coordinate executive correspondence, briefing materials, reports, and organizational communications.
• Develop, edit, and maintain technical and business documentation, including SOPs, user guides, technical manuals, and policies.
• Organize and maintain documentation libraries while ensuring established standards, templates, and document-control practices are consistently applied.
• Translate complex technical and operational information into clear, concise materials for both technical and executive audiences.
• Document business requirements and operational processes and track issues, requests, and system enhancements.
• Monitor project activities, prepare status reports, and coordinate deliverables across multiple teams and external contractors.
• Support the testing, validation, and implementation of software changes while maintaining accurate project records and documentation.

Connaissances

Administrative support

Technical writing

Communication

Project coordination

MS Office

Outils

Jira

Confluence

Description du poste

Role Summary

This position provides senior-level administrative, analytical, and technical support within a complex, vendor-oriented engineering environment. The role supports senior leadership, technical documentation, business analysis, and project coordination activities. The position collaborates across technical and non-technical teams to maintain accurate documentation, facilitate communication, and support the successful execution of project and operational priorities.

Responsibilities

• Provide administrative and operational support to senior leadership, including managing calendars, coordinating meetings, and preparing briefing materials.
• Coordinate meetings with government stakeholders, internal teams, and external vendors, including preparing agendas, presentations, reports, and supporting materials.
• Attend meetings, document key technical and operational discussions, and track action items, milestones, and deadlines to support timely follow-up.
• Draft, review, and coordinate executive correspondence, briefing materials, reports, and organizational communications.
• Develop, edit, and maintain technical and business documentation, including standard operating procedures (SOPs), user guides, technical manuals, and policies.
• Organize and maintain documentation libraries while ensuring established standards, templates, and document-control practices are consistently applied.
• Translate complex technical and operational information into clear, concise materials appropriate for both technical and executive audiences.
• Document business requirements and operational processes and track issues, requests, and system enhancements.
• Monitor project activities, prepare status reports, and coordinate deliverables across multiple teams and external contractors.
• Support the testing, validation, and implementation of software changes while maintaining accurate project records and documentation.

Qualifications

• Minimum of 8 years of relevant experience supporting administrative, operational, analytical, technical writing, or related functions within an IT or technical environment.
• Demonstrated experience developing professional technical and business documentation within a technical or engineering environment.
• Strong written and verbal communication skills with attention to detail, organization, and follow-through.
• Proficiency with Microsoft Office applications and experience with Atlassian tools such as Jira and Confluence.
• Working knowledge of Agile methodologies, the Software Development Life Cycle (SDLC), and organizational change processes.
• Demonstrated ability to appropriately handle sensitive and confidential information.
• Ability to work independently, take initiative, and effectively manage multiple priorities and deadlines.
• Strong collaboration skills with the ability to communicate effectively with both technical and non-technical audiences.
• Experience supporting government or DHS programs is preferred.
• Relevant professional certifications, such as PMP or CSM, are preferred.

Pay Range

Publishing Pay Range: USD $65,000.00 - USD $85,000.00 Annually

Working Arrangements

This position offers a hybrid schedule, with time split between the office and remote work.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

• Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services.
• Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans.
• Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!

For more detailed information on benefits, please go to GDH's website under the tab for candidates.

Equal Employment Opportunity

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants.