ABOUT THE ROLE
Join an early-stage team building AI-powered software for transportation and logistics. You will own production features end to end, with a focus on voice and email agents that support high-stakes freight workflows.
WHAT YOU'LL DO
- Scope problems with customers, build across the stack, deploy features, and monitor their production performance.
- Develop voice and email agents, including speech pipelines, LLM orchestration, and deterministic safeguards for prices, terms, and actions.
- Create evaluation systems using golden datasets, regression checks, hallucination testing, and tool-call correctness checks.
- Build retrieval and matching systems with embeddings and reranking, balancing cost, latency, and scale.
- Instrument production systems and use observability and rollout strategies to operate software reliably.
WHAT WE'RE LOOKING FOR
- At least 5 years of professional software engineering experience, with end-to-end ownership of production software across the stack.
- Hands-on experience taking LLM features to production, including architecture, tool-calling, and retrieval, plus evaluation and testing of AI systems.
- Experience shipping with React, Next.js, Supabase, and Python.
- Familiarity with agent or voice tooling such as Pipecat, LangChain, LiveKit, or equivalent tools.
- Strong system design fundamentals, including streaming, concurrency, SQL, and reasoning about scale and cost.
- Experience with production observability and deployment rollouts, and regular use of AI coding assistants with careful verification.
- Voice or real-time systems experience, early-stage engineering experience, complex tool-use systems, or substantial open-source and personal projects are valuable.
COMPENSATION & BENEFITS
Salary range: $5,000 to $9,000 USD annually. Visa sponsorship is not available. LOCATION Remote, based in Latin America.